The Agent Support Network of America (ASNOA) is the go-to independent insurance agency network that assists captive agents looking to transition into owning their own business and current independent agents looking to grow their book of business. ASNOA offers enhanced commissions, profit sharing without carrier minimums and increased revenue for all sizes of independent agencies. They accomplish this through maintaining positive, long-term relationships with insurance carriers to tender more options for their agents, developing relevant, industry specific training that helps agents expand their offerings, and providing marketing support and business automation that cuts overhead and saves agents valuable time. Since 2003, ASNOA has been a family-owned and operated business of insurance professionals that take the time to provide personalized support for each agent member. ASNOA was the pioneering network that offered more than just direct carrier access; they were the first to leverage technology and industry experience to help independent agents grow their business. Today, ASNOA is still different because affiliated agents honestly own their business identity, while still enjoying a full-service business partner. ASNOA proudly aims to provide the resources, assistance and right carrier mix so member agents have the look and feel of a million-dollar revenue agency from day one.

• Implemented and/or improved upon all business processes & internal control systems• Redesigned commission reconciliation method reducing manual reconciliations by 75%• Provide leadership & technical expertise to Training staff relative to accounting reports• Develop large Excel spreadsheets with complex formulas for annual contingency payouts• Reduced month-end closing procedures by 1 day• Ensure accurate & timely monthly, quarterly & year-end close• Support budgeting & forecasting activities• Setup monthly ACH for 150+ agencies to receive commission payouts• Responsible for departmental staffing• Provide training to new & existing staff as needed• Collaborate with Accounting staff & CFO to support overall departmental objectives• Monitor & analyze departmental workflow to develop more efficient SOPs & use of resources• Advise staff regarding the handling of non-routine reporting transactions• Handle personal issues relating to staff conflicts, absenteeism, performance issues, etc.• Support CFO with special projects & workflow process improvements

• Developed internship program saving the company over $100k annually• Reviewed candidates for internship opportunities• Trained & supervised accounting interns• Managed books for multiple LLCs via Quickbooks• Collaborated with CFO & staff to support overall department objectives• Assisted CFO in daily, monthly & yearly banking requirements

• Spearheaded conversion of commission reconciliation method & decreased work by 50%• Deposited commission checks from insurance carriers • Reconciled 500+ commission statements monthly• Balanced producer commission reports monthly• Journalized & entered credit card reports• Managed books for multiple LLCs via Quickbooks• Processed agency billed statements

• Created complete marketing plan for the Tinley Park Chamber of Commerce• Conducted external environmental scan and SWOT analysis• Identified critical issues and made multiple recommendations• Worked with a team of seven individuals