Developed new production strategy and built up and lead a new management team withinoperation for more efficient project management and resource handling.Increased utilization rate though implementing new software infrastructure and KPIs by 18%points.Implemented project management teams led to a rise in employee NPS rom -10 to +55.As direct leader restructured the companies and developed new teams in Korea and Canada.Successfully lead both to break even within 12 months.Set up new intercompany processes, lowering fixed costs and standardizing intercompanyinvoicing.Implemented processes from headquarters and expanded central structures abroad.Introduced a new budgeting structure, monthly reporting system and whole cost-based margintracking with the finance team.Restructured the bookkeeping and implemented purely Datev based accounting processes.Lowered monthly reporting time from 43 to 8 days.

Responsible for the whole Supply Chain (from production over logistics, last miletill client support) and Finance (controlling, bookkeeping, reporting) of the company.Logistics: Stabilizing the logistics for the European market with introducing new processes for parceldelivery and cross border services. Increasing delivery quote by 15% and lowering return rate from 7to 5%. Setting up the basis for a USA business expansion with a new fulfilment partner and local taxaccounting within 6 weeks. Cost reduction for USA operations of over 30%.IT: Implementation of a new ERP system (Brightpearl).Client Support: implementing external partner and single software operation for securing servicelevel for high season with same day response and 90% plus satisfaction rate.Finance: Implementing management reporting (P&L, Balance Sheet, Cash Flow, Budgeting).Digitalizing all Bookkeeping processes and setting up Datev for business growth. Covering 50%business growth without FTE increase.

Responsibilities: Building up the marketplace and international activities of the Krieger Group.Leading all processes inclusive IT, logistics, customer support, marketing and controlling.IT: Setting up a new IT infrastructure for the new business direction. Implementation of a newbusiness software for order, client and stock handling and building connections to the existing ITstructure. Project lead with Jira and Confluence support. The new IT infrastructure was proved fordata protection and taxation law and was given a go live permit without issues.Logistics: Choosing new 3PL operator and setting up according processes with the partner for aquickly growing business model. Tendering and contracting new partner for Europe wide delivery ofparcels from Germany. Setting up stock control and transport processes for delivering goods from thecentral warehouse to the B2C operator. 99,8% client confidence on eBay und top seller according tologistics processes and returns.

Responsibilities: Building up and developing all processes in client services, business controlling, IT and logistical operations, implementing project management, interim director of marketing Logistics: Securing smooth logistic processes in a highly growing environment from 100 up to 10.000 orders a day with stable internal resources. Through process optimization ensuring warehouse costs by over 40% from 10% to 6% of net sales. Optimizing delivery ways by tendering and contracting new partners and saving over 25% of delivery costs. Project lead in warehouse movement with running operations of up to 3.000 orders a day and over 800.000 pieces of stock.IT: Building up IT department from scratch. Implementing project tracking (JIRA) and project management structure (Agile) for handling with not growing team from 100 to 300 tickets per month. Call Center: Ensuring over business process optimization a lowering contact rate of 20% from 82% to 65%. Implementing new planning and IT processes helped lowering talk time by 25% from 6 to 4,5 minutes saving over 10% of call center costs Marketing: As interim Marketing Director increasing team motivation, avoiding fluctuation and ensuring keeping all marketing related KPIs as budgeted and over 40% business growth to past year.

Responsibilities: Control and lead all marketing processes and departments Online Marketing: Building new client analysis structure to increase e-mail marketing effectivity by over 30%. Rebuilding of sales controlling on the basis of big data to lower ticket return up to 20% per event. Rebuilding SEM campaigns and SEO technology allowed a cost saving up to 7% per year. Offline Marketing: by harmonization marketing activities, promotion channels and image campaigns effectivity was increased by over 10%

Responsibilities: overall responsibility for the new created service companyReorientation of the company: through creating a new and independent service company a 100% mail order business was turned into a future orientated group, serving 50% of external clients and securing revenue level of the group which was lost from catalogue sales.

Position: International Controller in Germany, Deputy General Manager in Russia Responsibilities: Responsible for all eastern Europe activities of the biggest mail order book selling company in Germany and building up the Russian operations from the scratch. Finally taking over direct control in Russia of the fields controlling, logistics, call center and IT.Achievements: Implementing big data in client analysis system and increasing response on catalogues by over 20%. Outsourcing call center activities and saving up budget of over 25%. Implementing SAP and securing business growth for up to 15.000 orders per day. M&A of a running online book sale shop to increase sales by over 30% within just 3 months.

Responsibilities: Monthly forecasting and financial reporting for the whole Hungarian Siemens Group and for Fujitsu-Siemens Hungary for management and for Siemens AG Germany. Building up and operating the Risk Management System of the holding. Member in the project team of changing the SAP R2 into SAP R3