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An Information Technology (IT) PM – IT Strategy & Tactical. Specialize in delivering end-to-end program management and transformational capabilities for complex and large IT initiatives including policy, process such as SDLC, practice such as ITIL, Agile methodology including Scrum, and integration, in many cases, directly supporting the PMO. Came through the hands-on technical ranks into key senior leadership roles at major corporations like Unisys and Computer Sciences Corporation (CSC). Held MCSE, CCNP, and CNA. Currently PMP, CSM, and ITILv3 Foundation Certified. • Over 10 years of information technology PM experience in complex environments• Utilized processes including release management deployment environment: development, testing, staging, and production to rollout software development and other IT products including cloud services such as Azure• Provided cross-functional team leadership and communication to drive large programs, projects, and portfolios, including multiple small, mid-sized, and large projects simultaneously within defined constraints in fast paced, changing priorities, and complex environments• Expert in providing business analyst, business process, process improvement, business process improvement services, and business intelligence (BI) as a natural extension of the PM role and responsibilities that directly support requirements management, requirements analysis, and product quality
Self-Employed
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Semi RetiredSelf-Employed Nov 2024 - Present
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Information Technology ConsultantIndependent Consultant Aug 2019 - Nov 2024Worked with clients to help integrate information technology into their business by showing clients how to use technology more efficiently, improve profit margins, how to obtain higher returns on their technology investments, help map out strategic IT plans/goals, and assisting with statement of work (SOW) and proposal development. Acted as a bridge between the client’s technical team and end users of enabling technology.
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Project ManagerPitisci & Associates Oct 2018 - Aug 2019Tampa, Fl, UsProvided PM support for PricewaterhouseCoopers (PwC) Global Hosting Services (Microsoft Azure and Google Cloud Platform), and business innovation and transformation to its public and private (on-premise) cloud through its Cloud Centre of Excellence (CCoE). Includes sophisticated cloud services and IT Service Management to 5 regions covering 31 worldwide territories in the PwC network covering both public cloud IaaS and PaaS from Microsoft's Azure family of services (Azure) and Google's Cloud Platform (GCP). Managed Infosec cloud service enablement and approval process as part of the cloud security policies that involved the PwC InfoSec Team: adequate isolation between different processes in shared environments and containers, password management, account access, VPN, and data inflight and at rest encryption, authentication and authorization policy and management as part of the perimeter defense that are similar as traditional application security approaches. Latest projects: SDWAN Fabric – Azure integration project -
Information Technology ConsultantIndependent Consultant Jan 2018 - Oct 2018Worked with clients to help integrate information technology into their business by showing clients how to use technology more efficiently, improve profit margins, how to obtain higher returns on their technology investments, help map out strategic IT plans/goals, and assisting with statement of work (SOW) and proposal development. Acted as a bridge between the client’s technical team and end users of enabling technology.
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Program ManagerUnisys Oct 2014 - Jan 2018Blue Bell, Pennsylvania, UsPromoted to PM to save the contract as a result of the previous PM’s failure to deliver on key areas of the contract and per customer’s request. Accountable with full authority on behalf of Unisys for ensuring those services as defined under a $28 Million Federal Database and Application Middleware Server contract are being delivered as agreed at defined service levels. Accountable for: (3) IQ 16, (247) ASE 16, (11) MySQL 5.x, (359) MSSQL Server 2008/2014/2016, (34) Oracle 11g /12c (EE), (118) Red Hat JBOSS 5.x and 6.x, Cold Fusion, and Quest Foglight. Infosec services included: password management, account access, VPN, and data inflight and at rest encryption, authentication and authorization policy and management, infrastructure security for internal and external networks, labs, data centers, servers, and mobile devices; incident management including monitoring for and investigation of potentially malicious behavior; vulnerability management including scanning database and middleware environments/services for weak points and prioritizing remediation based on risk; patch management. Vendor Management of 14 different vendors supporting contract.- Saved contract by resolving all customer contractual problems within 6 months- Helped Modernize database and middleware services by migrating many of the services over to AWS under the modernization task order thereby increase the total contract value by $2 million.- Received top contract performance ratings 8 times throughout 4 years while maximizing profit -
Information Technology Service Delivery ManagerUnisys Feb 2014 - Oct 2014Blue Bell, Pennsylvania, UsResponsible for ensuring those services as defined under a $28 Million Federal Database and Application Middleware Server contract are being delivered as agreed at defined service levels including: Transition Management, Database Services, Cross Functional Life-Cycle Services, Database Modernization and Conversion. Served as Deputy Program Manager performing many of the duties mentioned above before being promoted to PM. -
Technical Project ManagerUnisys Aug 2012 - Feb 2014Blue Bell, Pennsylvania, UsOverall responsibility for coordinating proposal technical responses, orals, plans, and artifacts. Worked closely with Solutions Architects and their subject matter experts (SMEs) to ensure all proposal technical volume inputs were highly coordinated, with each section fully compliant that incorporates win themes, has quantifiable & measurable results and relevant success stories. Contribute to technical and management volume writing assignments and provide detailed technical solution(s) research in partnership with the solution architects and technical teams. -
Director Of Information TechnologyManagement Concepts Inc. Aug 2011 - Feb 2012Tysons Corner, Va, UsLed and managed a technical team of 4+ to support the corporate in-house IT enterprise, Management Information System (MIS) and its applications support. -
Director Of Information TechnologyFedsys Jan 2011 - Jun 2011Fairfax, Virginia, UsManaged IT programs and contracts that were scheduled to end soon. Accountable for devising and implementing strategies to develop new business and growth from the IT practice base. Recompete was awarded to another company through competitive bidding. -
Senior Manager System DevelopmentCsc Sep 2010 - Jan 2011Global, UsKey leader for Information Technology Infrastructure Program (ITIP) on a $500M TSA Federal Contract. Managed 28 developers providing 24x7x365 Tier-2 triage, systemic troubleshooting, and operational and development support for 114 custom Windows applications, 171 print servers, 11 file servers, 23 Oracle databases, all middleware, and associated MIS including application support and management. -
Transition ManagerCsc Apr 2010 - Sep 2010Global, UsTemporary role to fill in time during proposal work done to win the aforementioned TSA $500 Million TSA ITIP contract. Accountable for developing a transition project plan that was used to migrate a US Custom Border and Patrol data center to CSC data center. -
Engineering ManagerCsc Apr 2008 - Apr 2010Global, UsAccountable for IT Management of all Server Services. Directed engineering department comprised of 5 technical teams (Wintel, DBA, UNIX, Backup/Restore, and Special Projects) with 5 direct reports and 57 employees for the American Red Cross data center migration and support program. Had hiring and firing responsibilities. Managed a $7.6M operational budget while providing financial reporting. Accountable for 1,117 servers, 800 + Oracle databases, and other infrastructure monitoring devices and services between 3 geographically dispersed data centers. Promoted to Director & System Development Manager -
Program ManagerCsc Apr 2007 - Apr 2008Global, UsAccountable for a $20 Million portfolio of application development, maintenance, and modernization projects. Drove achievement of cost, performance, and quality goals of CSC and IRS for large, complex, multi-account, IRS PRIME contract worth $5B over a 15-year period. Accountable for on-time, under or on-budget completion of application and infrastructure projects through effective project and program management. Promoted to Engineering Manager
Robert Shannon Skills
Robert Shannon Education Details
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University Of Maryland Global CampusInformation Technology -
Strayer UniversityComputer Systems Networking And Telecommunications
Frequently Asked Questions about Robert Shannon
What company does Robert Shannon work for?
Robert Shannon works for Self-Employed
What is Robert Shannon's role at the current company?
Robert Shannon's current role is Information Technology Program / Project Manager.
What is Robert Shannon's email address?
Robert Shannon's email address is ro****@****ail.com
What is Robert Shannon's direct phone number?
Robert Shannon's direct phone number is +170340*****
What schools did Robert Shannon attend?
Robert Shannon attended University Of Maryland Global Campus, Strayer University.
What are some of Robert Shannon's interests?
Robert Shannon has interest in N/a.
What skills is Robert Shannon known for?
Robert Shannon has skills like It Strategy, Project Management, Program Management, Cloud Computing, Private Cloud, Cloud Computing Iaas, Paas, Saas, Storage Virtualization, Datacenter Virtualization, Network Virtualization, Virtualization.
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