Alanna Curtis-Van Email & Phone Number

San Diego, California, United States

Identifies overarching problems affecting all market segments (ENT, MM, SMB) clients’ programs/overall CSAT and creates solutions to resolve those issues. Solution process includes major emphasis on cross-functional collaboration as part of issue/escalation identification and determination of success criteria. Additional focus is on internal process.

San Diego, California, United States

Identifies overarching problems affecting Enterprise clients’ programs/overall CSAT and creates solutions to resolve those issues. Solution process includes major emphasis on cross-functional collaboration as part of issue/escalation identification and determination of success criteria.

San Diego, California

• I manage strategic relationships with large enterprise clients across a variety of industries. My primary focus has included on boarding and deploying new clients and fostering relationships with existing clients.
• Responsible for successfully deploying two new clients and one large-scale expansion within first year of account management with Lytx.
• Built lasting partnerships with Installation and Sales to manage CCBCC expansion, Walmart expansion and multiple program reviews to… Show more I manage strategic relationships with large enterprise clients across a.
• Built lasting partnerships with Installation and Sales to manage CCBCC expansion, Walmart expansion and multiple program reviews to document progress. Show less

San Diego

As a manager for a team of dedicated CSMs, I was responsible for directing the day-to-day operations and strategic engagement for the West/Mid-West areas. My responsibilities included 24 hour support to my team along with hiring, counseling, reviewing, training, and monitoring of day-to-day productivity of each account management representative within the.

San Francisco Bay Area

As a Key Account Specialist, I worked as an onsite account manager (located within a key client's headquarters -Gap Inc.) with a daily focus on interactions with senior-level clients and internal partners.My role allowed me to focus on developing positive relationships with the customer and adding value that positively impacted our clients’ businesses and.

Phoenix, Arizona Area

As a copy writer I collected relevant news from external contacts on a variety on topics and events. I worked as part of a team of professionals in a collaborative environment where urgency and deadlines drove all aspects of my work. I was able to meet aggressive deadlines to distribute local, national, and international news. My major focus on breaking.