Amy Washburn Email & Phone Number

Boise, Id, Us

Boise, Id, Us

As the Founder and Principal Consultant of Shift HR Consulting, I leverage over two decades of HR executive experience to drive transformative change in organizations. My role encompasses:Strategic Leadership: Guiding the vision and direction of Shift HR Consulting, ensuring we deliver cutting-edge solutions that address the evolving needs of modern workplaces.Client Partnerships: Working closely with organizational leaders to identify challenges, develop tailored strategies, and implement solutions that foster high-performance cultures.Innovation in HR Practices: Pioneering new approaches to human resources management, leadership development, and organizational culture, with a focus on unlocking team potential and driving innovation.Thought Leadership: Sharing insights and expertise through speaking engagements, workshops, and publications, contributing to the broader dialogue on the future of work and HR.Team Development: Building and mentoring a team of skilled consultants, empowering them to deliver exceptional value to our clients.At Shift HR Consulting, we're committed to helping organizations navigate the complexities of today's business environment by aligning their people strategies with business objectives. My unique ability to "see what is unsaid in a room" allows me to uncover hidden dynamics and opportunities, facilitating meaningful shifts in organizational culture and performance.

Philadelphia, Pa, Us

Impacting a $20B technology organization providing innovative customer solutions for cable, internet, phone, and wireless services across the Western US.• Drive innovative people solutions across 5 large regions in a highly matrixed $1.4B business• Led large-scale transformational change initiatives, exceeding business goals by 40%• Pioneered change management strategy during multi-region organizational restructure, now adopted across the West Division• Improved organizational health initiatives, resulting in a 30-point increase in eNPS• Implemented talent management strategy leading to promotion of 7 direct reports in 5 years• Developed strategy reducing risk of labor organization by 50%• Reduced operating expenses by $1.4M through contractor conversion strategy• Supported selection and onboarding of 7 Vice Presidents in 2 years• Created leadership rotational program improving leader readiness

Philadelphia, Pa, Us

Comcast Business: Young division selling innovative business solutions and fiber services.Led organizational health initiatives, increasing eNPS by 40 pointsCreated progression programs, driving sales 25% above planInfluenced compensation plans, yielding 20-point eNPS increaseImplemented enterprise-wide sales improvement plan, reducing risk and enhancing performance

Philadelphia, Pa, Us

Mountain West Region: Partnered with CO, AZ, NM, and UT markets in Sales and Marketing, External Affairs, Finance, HR, Customer Experience, and Comcast Business initiatives.Developed talent management strategy, improving leader readiness by 20% in retail locationsImplemented organizational health strategy linking employee experience to customer experience, resulting in 15% improvement in both tNPS and eNPS

Philadelphia, Pennsylvania, Us

Food Service vendor operating in corporate structures across 28 states with 3K employees.Developed West Region people strategy, securing over $10M in RFP contract wins.Implemented leadership development program, improving eNPS and strengthening succession pipelines.Managed transitions for Yosemite National Park operations and Super Bowl LII, partnering with 200 vendors and NFL.

Philadelphia, Pennsylvania, Us

Supported 2 RVPs, focusing on client group retention and West Region footprint expansion.

New York, Ny, Us

Responsible for leading a team of recruiters, developing staffing strategies, leading diversity and inclusion initiatives, and fostering client relationships. Amy was also recognized and rewarded for delivering a high number of diversity candidates for Mercers C suite level positions.

New York, New York, Us

Supported all HR matters including complex employee relation issues, strategic HR initiatives, conflict resolution, leadership development, communication & coaching, confidential replacement searches, application of company policies & procedures in accordance with state and federal employment laws.Developed and implemented full cycle recruitment strategy for various exempt and non-exempt positions located throughout the US resulting in over $450k annualized savings. Lead projects for improving retention through training and onboarding platforms. Created the diversity and inclusion platform for Marsh.Excellent sourcing skills for both domestic and international recruiting with short time to fill and maintaining budget.Implemented processes that increased employee retention by 35% and improved new hire retention by 45% through a people strategy that improved the life cycle of the employee experience

Bachelor Of Business Administration (B.B.A.), Hr Management & Organizational Development

Master'S Degree, Adult Learning And Development

Education record

Bachelor'S Degree, Human Resources Management And Services

Master Of Education - Med, Adult Learning And Distance Education