• Selected orders from queue system based on deadline and quantity to ensure priority orders were shipped in a timely manner • Continuously staged orders to prevent delays in the production process • Consistently met or exceeded quotas – focusing on speed and precision • Collaborated with leadership and coworkers to assist in problem solving and devise solutions to maintain a smooth workflow • Utilized machinery to spray pretreat chemicals and heat-press shirts to prepare them for printing • Participated in monthly inventory checks • Sorted packaged orders and transported to the loading dock for shipping

• Printed mailing requests and packaged bulk shipments to clients, or stuffed individual envelopes to mail to participants of ESOP and 401(k) plans, meeting requested deadlines • Delivered job samples to quality review and double-checked documents before mailing • Coordinated with external vendor to outsource mail jobs that exceeded in-office capacity • Logged incoming mail and sent mail log to staff each morning • Managed project to automate the mail queue process, collaborating to create a ticketing system through the company’s internal website • Regularly assisted business development and finance departments – preparing proposals and engagement agreements for prospective clients and entering checks for deposit in QuickBooks • Set up workstations for new hires and assisted with troubleshooting issues in collaboration with external IT vendor • Monitored stock of supplies to be prepared for upcoming mail requests • Filed extensions for clients with the IRS each month in a timely manner • Volunteered as treasurer of the Charitable Action Committee – processing donations, and maintaining financial records

• Assisted events coordinator and marketing manager, performing administrative duties • Executed special events duties, coordinated deliveries, established set-ups for events and programs, and provided tours of the venue to potential customers • Managed office inquiries and correspondence relating to events • Served as first point of contact with guests to provide a welcoming atmosphere • Used communication skills to resolve customer questions and concerns • Opened and closed museum shop, during normal business hours and events • Handled cash and received revenues including sales, donations, and facility rental income • Reconciled cash and credit receipts at the end of each shift

•Completed data entry for compiled client information in Excel•Updated loan information in the bank’s computer system•Assessed creditworthiness of clients based on financial statement analysis•Typed write-ups of loan cases for clients with exposure greater than $100,000•Used organizational skills to organize credit files and ensure data was correct and available for compliance exams