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Alexander Cypert Email & Phone Number
Director of Business Services
at
Convergence Networks
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✓ Verified Jul 2026
3 data sources
Profile completeness 86%
Current company
Role
Director of Business Services
Location
Colorado Springs, Colorado, United States
Company size
Who is Alexander Cypert? Overview
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Quick answer
Alexander Cypert is listed as Director of Business Services at Convergence Networks, a with 249 employees, based in Colorado Springs, Colorado, United States. AeroLeads shows a matched LinkedIn profile for Alexander Cypert.
Alexander Cypert previously worked as Director, Customer Success at Bluevoyant and Manager, Customer Success at Bluevoyant. Alexander Cypert holds Bachelor Of Science (B.S.), Economics from University Of Colorado At Colorado Springs.
Company email context
Email format at Convergence Networks
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Convergence Networks
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Profile bio
About Alexander Cypert
Customer Success leader with over 7 years of experience in cybersecurity with a focus on Managed Security Services (MSS) and Managed Detection & Response (MDR) offerings. Currently leading a global team of 25+ CSMs.Led the initial build-outs for the Customer Success programs at Rackspace , Bitdefender, deepwatch and Bluevoyant. This includes leading hiring, creating NPS programs, driving 85% YoY global retention, implementing account playbooks, and developing new hire onboarding.Experience with the following tools and technologies: ServiceNow, Microsoft Sentinel, Splunk, Crowdstrike, Carbon Black, Microsoft Defender, Microsoft 365, Jira, Demisto, SwimLane, SumoLogic, Salesforce.
Current workplace
Alexander Cypert's current company
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Convergence Networks
10 roles
Alexander Cypert work experience
A career timeline built from the work history available for this profile.
Director, Customer Success
CurrentLeads global team of 25+ client success managers. Drives growth and maturity for Managed Security Services (MSS) Accounts across North America, LATAM, EMEA and APAC representing a portfolio of $100m+ ARR.
Mar 2022 - Present
Manager, Customer Success
Managed a team of 12 client success managers representing $50m+ ARR driving business outcomes for strategic MSS customers in the Americas
Nov 2020 - Mar 2022
Sr. Customer Success Manager
One of three founding Customer Success Managers at deepwatch. Joined to build the Customer Success program for the Managed Detection and Response offering. Account portfolio included a mix of enterprise and midmarket accounts representing $10m+ ARR.
Apr 2020 - Nov 2020
Sr. Customer Success Manager
Founding member of the US Customer Success team at Bitdefender for the Managed Detection and Response (MDR) service offering. Led the build-out for customer success operations.
Apr 2019 - Apr 2020
Sr. Customer Success Manager, Rackspace Managed Security
Managed strategic accounts for Rackspace's Managed Security offering. Supported cross-platform solutions including AWS, Azure, Google, Rackspace Dedicated Hosting, and Hybrid environments.
Nov 2017 - Apr 2019
Enterprise Customer Success Manager
Managed enterprise account base exceeding $5.8M+ annually representing cross-platform solutions including Cloud, Dedicated, and Hybrid offerings.
Sep 2015 - Nov 2017
Account Executive
May 2013 - Sep 2015
Technical Recruiter
Jul 2012 - May 2013
Assistant Manager
Achieved and maintained a sales record as a performer in top 10% in Colorado. Attended 5 MVP (Most Valuable Player) events consecutively.
Jan 2011 - Jul 2012
Team & coworkers
Colleagues at Convergence Networks
Other employees you can reach at bluevoyant.com. View company contacts for 249 employees →
LF
Lilja Fjeldsted
Colleague at Convergence NetworksCopenhagen, Capital Region Of Denmark, Denmark
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DS
Dustin Schreiber
Colleague at Convergence NetworksFairport, New York, United States
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CD
Chris Davidson
Colleague at Convergence NetworksToronto, Ontario, Canada
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KW
Kregg White
Colleague at Convergence NetworksNew York City Metropolitan Area, United States
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GD
Gabriel Dubois
Colleague at Convergence NetworksPensacola, Florida, United States
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AP
Aaron Peruskie
Colleague at Convergence NetworksCollinsville, Oklahoma, United States
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Ekaterina Vaikhanski
Colleague at Convergence NetworksTel Aviv District, Israel
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AD
Adriana Duran
Colleague at Convergence NetworksColombia
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MM
Mike Mccarthy
Colleague at Convergence NetworksVancouver, British Columbia, Canada
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Colleague at Convergence NetworksTulsa, Oklahoma, United States
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Lilja Fjeldsted
Colleague at Convergence NetworksCopenhagen, Capital Region Of Denmark, Denmark
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DS
Dustin Schreiber
Colleague at Convergence NetworksFairport, New York, United States
View →
CD
Chris Davidson
Colleague at Convergence NetworksToronto, Ontario, Canada
View →
KW
Kregg White
Colleague at Convergence NetworksNew York City Metropolitan Area, United States
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GD
Gabriel Dubois
Colleague at Convergence NetworksPensacola, Florida, United States
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AP
Aaron Peruskie
Colleague at Convergence NetworksCollinsville, Oklahoma, United States
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EV
Ekaterina Vaikhanski
Colleague at Convergence NetworksTel Aviv District, Israel
View →
AD
Adriana Duran
Colleague at Convergence NetworksColombia
View →
MM
Mike Mccarthy
Colleague at Convergence NetworksVancouver, British Columbia, Canada
View →
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Colleague at Convergence NetworksTulsa, Oklahoma, United States
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1 education record
Alexander Cypert education
FAQ
Frequently asked questions about Alexander Cypert
Quick answers generated from the profile data available on this page.
What company does Alexander Cypert work for?
Alexander Cypert works for Convergence Networks.
What is Alexander Cypert's role at Convergence Networks?
Alexander Cypert is listed as Director of Business Services at Convergence Networks.
Where is Alexander Cypert based?
Alexander Cypert is based in Colorado Springs, Colorado, United States while working with Convergence Networks.
What companies has Alexander Cypert worked for?
Alexander Cypert has worked for Convergence Networks, Bluevoyant, Deepwatch, Bitdefender, and Rackspace.
Who are Alexander Cypert's colleagues at Convergence Networks?
Alexander Cypert's colleagues at Convergence Networks include Lilja Fjeldsted, Dustin Schreiber, Chris Davidson, Kregg White, and Gabriel Dubois.
How can I contact Alexander Cypert?
You can use AeroLeads to view verified contact signals for Alexander Cypert at Convergence Networks, including work email, phone, and LinkedIn data when available.
What schools did Alexander Cypert attend?
Alexander Cypert holds Bachelor Of Science (B.S.), Economics from University Of Colorado At Colorado Springs.
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