Alexander Cypert
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Alexander Cypert Email & Phone Number

Director of Business Services at Convergence Networks
Location: Colorado Springs, Colorado, United States 10 work roles 1 school
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Current company
Convergence Networks
Role
Director of Business Services
Location
Colorado Springs, Colorado, United States
Company size
249 employees

Who is Alexander Cypert? Overview

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Quick answer

Alexander Cypert is listed as Director of Business Services at Convergence Networks, a company with 249 employees, based in Colorado Springs, Colorado, United States. AeroLeads shows a matched LinkedIn profile for Alexander Cypert.

Alexander Cypert previously worked as Director, Customer Success at Bluevoyant and Manager, Customer Success at Bluevoyant. Alexander Cypert holds Bachelor Of Science (B.S.), Economics from University Of Colorado At Colorado Springs.

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Convergence Networks

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Profile bio

About Alexander Cypert

Customer Success leader with over 7 years of experience in cybersecurity with a focus on Managed Security Services (MSS) and Managed Detection & Response (MDR) offerings. Currently leading a global team of 25+ CSMs.Led the initial build-outs for the Customer Success programs at Rackspace , Bitdefender, deepwatch and Bluevoyant. This includes leading hiring, creating NPS programs, driving 85% YoY global retention, implementing account playbooks, and developing new hire onboarding.Experience with the following tools and technologies: ServiceNow, Microsoft Sentinel, Splunk, Crowdstrike, Carbon Black, Microsoft Defender, Microsoft 365, Jira, Demisto, SwimLane, SumoLogic, Salesforce.

Current workplace

Alexander Cypert's current company

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Convergence Networks
Convergence Networks
Director of Business Services
Colorado Springs, CO, US
Website
bluevoyant.com
Employees
249
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10 roles

Alexander Cypert work experience

A career timeline built from the work history available for this profile.

Director, Customer Success

Current
Bluevoyant

Leads global team of 25+ client success managers. Drives growth and maturity for Managed Security Services (MSS) Accounts across North America, LATAM, EMEA and APAC representing a portfolio of $100m+ ARR.

Mar 2022 - Present

Manager, Customer Success

Bluevoyant

Managed a team of 12 client success managers representing $50m+ ARR driving business outcomes for strategic MSS customers in the Americas

Nov 2020 - Mar 2022

Sr. Customer Success Manager

Deepwatch

One of three founding Customer Success Managers at deepwatch. Joined to build the Customer Success program for the Managed Detection and Response offering. Account portfolio included a mix of enterprise and midmarket accounts representing $10m+ ARR.

Apr 2020 - Nov 2020

Sr. Customer Success Manager

Bitdefender

San Antonio, Texas Area

Founding member of the US Customer Success team at Bitdefender for the Managed Detection and Response (MDR) service offering. Led the build-out for customer success operations.

Apr 2019 - Apr 2020

Sr. Customer Success Manager, Rackspace Managed Security

Rackspace

San Antonio, Texas Area

Managed strategic accounts for Rackspace's Managed Security offering. Supported cross-platform solutions including AWS, Azure, Google, Rackspace Dedicated Hosting, and Hybrid environments.

Nov 2017 - Apr 2019

Enterprise Customer Success Manager

Rackspace, The #1 Managed Cloud Company

San Antonio, Texas Area

Managed enterprise account base exceeding $5.8M+ annually representing cross-platform solutions including Cloud, Dedicated, and Hybrid offerings.

Sep 2015 - Nov 2017

Account Executive

Gartner, Inc.

Fort Myers, Florida, United States

May 2013 - Sep 2015

Technical Recruiter

Teksystems

Denver, CO

Jul 2012 - May 2013

Assistant Manager

Enterprise Rent-A-Car

Colorado Springs, Colorado

Achieved and maintained a sales record as a performer in top 10% in Colorado. Attended 5 MVP (Most Valuable Player) events consecutively.

Jan 2011 - Jul 2012
Team & coworkers

Colleagues at Convergence Networks

Other employees you can reach at bluevoyant.com. View company contacts for 249 employees →

TM Tiffany Meyer Tiffany Meyer Colleague at Convergence Networks Washington, District Of Columbia, United States, United States View → AN Adam Najman Adam Najman Colleague at Convergence Networks New York City Metropolitan Area, United States View → MR Michael Rostad Michael Rostad Colleague at Convergence Networks Victoria, British Columbia, Canada, Canada View → ES Enrico Siniscalco Enrico Siniscalco Colleague at Convergence Networks United Kingdom, United Kingdom View → MM Mac Mccullough Mac Mccullough Colleague at Convergence Networks Nashville, Tennessee, United States, United States View → SB Steluta Basturescu Steluta Basturescu Colleague at Convergence Networks Czechia, Czech Republic View → YP Yuval Peer Yuval Peer Colleague at Convergence Networks Tel Aviv District, Israel, Israel View → IF Itai Friedmann Itai Friedmann Colleague at Convergence Networks Israel, Israel View → SY Stanley Yu Stanley Yu Colleague at Convergence Networks Toronto, Ontario, Canada, Canada View → KW Kregg White Kregg White Colleague at Convergence Networks New York City Metropolitan Area, United States View →
1 education record

Alexander Cypert education

FAQ

Frequently asked questions about Alexander Cypert

Quick answers generated from the profile data available on this page.

What company does Alexander Cypert work for?

Alexander Cypert works for Convergence Networks.

What is Alexander Cypert's role at Convergence Networks?

Alexander Cypert is listed as Director of Business Services at Convergence Networks.

Where is Alexander Cypert based?

Alexander Cypert is based in Colorado Springs, Colorado, United States while working with Convergence Networks.

What companies has Alexander Cypert worked for?

Alexander Cypert has worked for Convergence Networks, Bluevoyant, Deepwatch, Bitdefender, and Rackspace.

Who are Alexander Cypert's colleagues at Convergence Networks?

Alexander Cypert's colleagues at Convergence Networks include Tiffany Meyer, Adam Najman, Michael Rostad, Enrico Siniscalco, and Mac Mccullough.

How can I contact Alexander Cypert?

You can use AeroLeads to view verified contact signals for Alexander Cypert at Convergence Networks, including work email, phone, and LinkedIn data when available.

What schools did Alexander Cypert attend?

Alexander Cypert holds Bachelor Of Science (B.S.), Economics from University Of Colorado At Colorado Springs.

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