Angelika Czychańska Email & Phone Number

Poznań, Pl

Poznań, Wielkopolskie, Poland

- Support in creating and implementing B2B client strategies across various industries (assist in developing growth plans, product analysis and selection, SEO and design optimization/creation, Amazon Vendor Central platform implementation, and supporting PPC plan development in collaboration with the PPC department).- Update operational files with data from the Amazon Vendor Central panel, including metrics, operational files, master files, plans, current tasks, and quest logs.- Participate in meetings with B2B clients and Vendor Managers (prepare to conduct meetings independently in the future).- Assist in setting a schedule of activities with the client and other departments within the company (participate in meetings with relevant departments to establish a plan and priorities).- Manage the Amazon Vendor Central platform, create cases, and resolve client account issues (product introduction, optimization, and image addition, support in creating product and sales analyses for promotion implementation, certificate introduction, product price changes, report analysis and drawing conclusions, data-based planning, creating disputes on Shortage Claims and Chargebacks, collecting payment information and transferring it to operational files, supporting the creation of sales analyses, introducing products to BTR, updating information in account settings, analyzing contracts and supporting negotiations, creating and managing cases).- Support client training in using the Amazon Vendor Central platform, resolving challenges encountered on it, and managing operational files.- Delegate client-related tasks to other departments in the company.- Support in preparing sales reports and analyses at the client's request or on a monthly basis.- Communicate and coordinate contact with B2B clients, Vendors, Account Managers, and Amazon support.

Poland

- management of Amazon Seller Central, marketing support for Amazon Vendor Central- management of multi-territory paid media and advertising campaign strategies, setup, ongoing optimization, reporting- creation of content seamless with the brand image, recording, editing, and posting on various social media platforms (TikTok, Instagram, LinkedIn, Facebook)- product photography, editing- website banner creation, coordination with UX & OPS teams for seamless user experience on platforms- targeting new business opportunities in order to evolve the company, expand it's reach by targeting new marketplaces- localisation of product listings, product listing handling, A+ Content Management, SEO optimisation- client brand management, introducing new brands onto various platforms, improving visibility of the brand, growth strategy and research- working alongside HR for internal projects, such as employee welcome/parting gifts, designing branded products, creative internal communication for Holidays, birthdays

Poznań, Wielkopolskie, Poland

- the creation and realisation of the company's content marketing strategy- correction and application of data in the shop's CMS system- working alongside copywriters, translators, graphic designers and agencies in the process of preparing marketing content on the company's websites- verifying the results of contractor work, correcting data according to SEO regulations and keyword density- monitoring and analyzing the current trends in media and SEO

Poznań, Wielkopolskie, Poland

- making decisions according to specific guidelines set by the company- working closely with sensitive international customer data- resolving 50+ daily customer complaints- constantly working with the English language

Poznań, Wielkopolskie, Poland

- direct sales and customer service - helped customers choose the right product for their wants & needs- handled phone customer service- active sales, meeting the monthly expectations- supported the brand's social media - took photos for Instagram, edited them, made graphics for ongoing sales for Instagram, but also in-store- talked to international customers in English, as I was the only employee at the time who spoke the language

Warsaw, Mazowieckie, Poland

- edited websites taking client's requirements under consideration- made simple logos for the websites in order to make them look more presentable- translated exemplary articles, making sure they were up to the SEO standard