* Supervise and manage the technical engineers pertaining to support, return mngt & client satisfaction.* Attend and emulate vendor trainings and technology updates to the team* Acquire vendor certifications to maintain alliances and partnerships* Create, manage & execute projects development plans and liaison between supplier, IEI and client* Assists in Sales' technical efforts via product presentations and technical meetings* Develop opportunities and grow IEI’s Network and Security business prioritizing IEI partner brands* Provide pertinent periodic progress reports, updates and knowledge transfers

 Provided high quality, real-time assistance to the Operations team & internal clients when faced with problems related to networking, operating systems, servers, user access rights, email, desktop, programming applications, printers, peripherals and security devices. Created systems policies and procedures to hasten and ensure quality delivery of IT work. Kept updated tracking and monitoring of PC, printer toner, UPS inventory and locker/ key assignment, security access badges & supplies. Maintained and obtain Time keeping records per department request from Security Access Card system. Streamlined standards of format and data structure of existing records, using MS Excel functions, in acquiring multiple inferences for departmental and company-wide data information. Mentor, tandem buddy/ shadow training with technical support engineers. Furnish IT service maintenance & acquisition/ consumption records for Finance payment processing.

 Supported system processing and maintenance of all major SDLC (Development, Collaboration & Testing Tools, Requirements & Release Management, Source Code Repository) applications services/ agents.  Assisted end-users by developing queries and reports as needed. Install, troubleshoot and performed training for new commercial and in-house applications and supporting computer hardware in various remote sites. Attended in-service training, seminars or other opportunities for professional development as made available by the company. Provides training for company personnel as required. Actively participates in staff meetings, trainings, etc.

 Functioned as Systems Administrator for RHELinux / DBA for Oracle System rollout (Oracle ERP System): Setup/Configuration/Installation of Test and Production Server (IBM x3650 M3 / M4), Training & end-user EBS workstations, Oracle security and database administration, and knowledge transfer & training. Supported Sophos Endpoint/Web Firewall & MDaemon/ WorldClient Email reconfiguration, administration & documentation Implemented Cloud Backup off-site solution & EMC Storage with Symantec Executive Backup setup/configuration/deployment & documentation Assisted in network setup/configuration/deployment (LAN/WiFi, DHCP, DNS implementation, router configuration, and security access). Provided end-user support of logins, email, web, file, connectivity, and various IPC MS-Access applications.

Chairman;VP for IT Design;Sales / Technical Engineer Advocated contacts and facilitates sales & promotion of existing company services. Provided 1st level support for Windows PCs, shared network devices; and evaluates, implements and integrates off-the-shelf software packages and industry-based technology. Conducted IT knowledge transfer, assistance, troubleshooting and documentation. Updated static webpage, oversees design and printing of brochures and sales paraphernalia for company advertising. Assisted in various levels of business planning & development, strategic marketing / sales concepts, customer service and implementation guidelines. Refurbished business model to integrate and outsource I.T. consulting services for future company expansion.

 Administered an Open VMS Digital Alpha Server 1000A 5/300 PMDF e-mail system and PathWorks ver 60 file server with on-site and remote co-administration of other Open VMS servers in Automated Technologies Inc. in Cabuyao, Laguna, Pacific Semiconductor Inc. in FTI, Taguig and FeDex in Subic Bay, Olongapo. Managed user logins, share permission, archival and database administration for multiple Windows 2000/NT Servers on Dell Power Edge 2400 family serving Financial, Human Resources, Facilities, Production and Warehouse / Shipping operations. Provided 1st level support for over 200 Dell & clone/compatible PCs-- having 81 units still running on Windows NT Workstation 4.00 machines to be migrated on to Windows Professional 2000 as operating system standard. Handled compilation, update and consolidation of documentation about computing environment including disaster recovery, equipment inventory, software licenses, installation configuration and user’s manual. Coordinated with other IT groups in Vishay-Siliconix - Santa Clara, USA and other production or sales offices in Asia and Europe for PC, server and LAN/WAN administration and support. Conducted user training, assistance and documentation. Assigned as member of Technical Support and Development group handling spin-off issues of server, e-mail system and network infrastructure of Semiconductor division of multinational manufacturing firm with former integrator Daimler-Chrysler Debis- Manila Information Technology services group. Assisted in Fiber Optic structured cabling system employing Frame Relay Voice over IP (FrVoIP) technology for data and voice connections. Briefly handled S.A.P. then-version 3.1H (Finance, Controlling, Production Planning, Materials Management) Basis Administration specifically user administration and authorizations. Assisted in evaluating and implementing Asia regional Y2K compliance measures.

 Supervised directly the Networking & Communications, Facilities Management and Auxiliary section of the department. Job includes workload distribution, staff performance training, monitoring, evaluation and guidance of the entire department’s direction. Coordinated and assisted the information system requirements of the following divisions, entities and establishments Hotels (Holiday Inn Resorts and Montevista Hotel), Gaming (Mimosa Regency Casino), Retail (Best Price, Inc. and Mimosa Retail Corp.), Services (MLRC Landscaping, Acacia Services, MLRC Laundry), and Fine Dinning (Batis Asul's Bahay Kubo, Korea House, Red Crab Seafoods, and Chi Chinese Restaurants) Evaluated, installed, administered and maintained three Windows NT Server versions 3.50, 3.51 and 4.00 in two Compaq Proliant 1500 and one HP NetServer 5/100 LC servers with over 80 users using Windows 3.11, Windows 95 and Novell Netware clients. Acted as database administrator using MS SQL version 6.0 supporting Jupiter Systems' ERIC for DOS / Windows version 3.00, 3.20 and 98 with Advanced Purchasing, Inventory, General Ledger, Accounts Payable Voucher and Fixed Assets Modules. Developed, implemented and maintained procedures for backup and recovery of network servers, user files shared application, configuration systems and network devices. Handled compilation, update and consolidation of documentation about computing environment including equipment inventory, software licenses, installation configuration and user’s training manuals. Participated in the implementation of the Campus Network for the estate employing wired (copper & fiber optic) and wireless technology. Implemented the common desktop environment standard throughout the estate for ease of network and user administration. Assisted in evaluating Y2K compliance for estate-wide computerization. Evaluated and implemented off-the-shelf software packages.