Ada S. Email & Phone Number

At Sequence, Inc., our Software & Data Management Services team is proficient in regulated industry standards and requirements. We are involved in all phases of a system’s implementation, including initial system selection, defining requirements and design, configuration/customization, validation, and system go-live.Our consultants also provide support and ongoing maintenance for implemented systems. Following system implementation, Sequence consultants provide system administration and support for training, upgrades, and maintenance.Sequence, Inc.’s system implementation and support model is unsurpassed in regulated industries. We strive for a hands-on, customer-first approach for software system implementation, validation and support that ensures customer systems are qualified, maintained and supported by the highest standard. Our expertise is extended in authoring client Standard Operating Procedures and Work Instructions for use, maintenance, and administration of computerized systems.With our advanced understanding of new and emerging technologies, and vast experience across compliance, information systems, and business analytics, the Software & Data Management Services team can help its customers more quickly adopt high-value solutions that improve compliance and business intelligence.

Data modeling and data wrangling experience in Oracle, Microsoft SQL Server, MySQL, and Microsoft Access. Primarily focused, but not limited to, Statistical Process Control (SPC), Continuous Process Verification (CPV), and the aggregation, contextualization, analysis, and visualization of Pharmaceutical and Biotechnology data. Application experience includes Biovia Discoverant systems, Tibco Spotfire, OSI-PI Business Integrator, and OSI-PI OLEDB. Team Lead Responsibilities- Provide senior level development and management on all client projects.- Managing/hiring on-site personnel, resource planning and budgets, RFPs/SOWs, performance reviews and coaching, monthly reporting and business development.- Develop technical standards and procedures for the Data Analytics team.- Lead the development and execution of training and perform demonstrations for clients.Daily Technical Tasks- Interface with clients to build user and functional requirements.- Data integration across multi-database architecture. Examples include Oracle based applications (SAP, SampleManager LIMS, Smartlab LIMS, Labware LIMS, etc LIMS systems, PRIMR), SQL Server based applications (DeltaV, Syncade, SynTQ, Custom Flat File Transformations), OSI-PI AF and PI EF (Asset Frame and Event Frames), and others.- Construction of Discoverant PRIMR Templates for data entry utilizing javascript and HTML- Dashboard monitoring systems via automated trending and alerting. Discoverant KnowledgeNet, Spotfire, Tableau, SharePoint, and others can be utilized for these outputs.- Develop internal training processes for on boarding of data modelers and data analytics.- Deliver on-site, multi-day client end-user application training.

Raleigh, Nc

Sequence is a leader in providing validation consulting services to the Pharmaceutical, Biotech, and Medical Device industries. United with our clients, we ensure complete regulatory compliance providing patients with products of the highest quality. Through our knowledge, experience, and integrity we offer a level of service that is unsurpassed industry wide.

Raleigh-Durham, North Carolina Area

Serving as a Project Analyst for a company wide EAM system upgrade. Providing IT/Validation/PM consulting to support EAM system multi-site implementation.

Durham, Nc

Manages a team of 4 employees responsible for processing customer and partner invoices using new SNaaP software. Works cross functionally with 10 managers and their direct reports to implement a scalable invoicing structure by analyzing current processes, restructuring department, creating training material, making staffing decisions, and using software created by our development team to automate contracts and implement invoice automation.•Met and exceeded forecasted revenue goal of $1,397 for month of October •Developed Scalable Invoicing Initiative and timeline to effectively convert ~400 partner contracts for use in SNaaP while also planning for potential contract changes as merge with Cintas transpires.•Serves as initial escalation point for SNaaP related issues to determine if error is due to internal employee/partner use or bug to be reported to the ServiceTrade group. •Ongoing management of contract inheritance structuring and updating in SNaaP to minimize manual processing.

Durham, Nc

Worked cross functionally with a team of 10 managers and employees to facilitate the implementation of a system beta test by analyzing current processes, establishing new processes, overseeing progress on project milestones, and assessing system performance to determine the timing and possibility of a full partner roll-out of SNaaP.•Primary user, trainer, and implementer of company’s service software (SNaaP), built out contracts and contract structure for partner and customer network, approximately ~500 contracts. Provided internal employee contract training using SNaaP, and external partner training using Invoice Automation in SNaaP.•Acted as the lead to verify/classify Q&D SNaaP system enhancements list (Enhancements or Bugs) to be prioritized and be presented to software development team for costing determination and tracking.•Worked to identify and map out current repairs department processes for use in building/improving the Quotes module by software development team.•Identified and reduced error rate from 80% to 36%, to enable the team to proceed with second pilot partner roll-out. •Recommended changes to current contract structure based on compatibility with SNaaP as created by our software development team. This resulted in the formation of a special project to address customer contracts.

Greenville, Sc

Coached 20-22 inside sales representatives to position and sell UPS International small package or UPS Freight to their customers by positioning technology, services, pricing, cost savings analysis, and bundled UPS value.• Reached a goal of 108% effective for personal sales validation goal and led team of 22 representatives to be at 102% of their freight business plan for 2009 and continued that trend through 2010 selling UPS Freight to customers by positioning technology, services, cost savings analysis, pricing, and bundled UPS value.• Drove 10 UPS marketing/sales initiatives by demonstrating understanding, conducting team training, and meeting team and personal goals, resulting in 100% goal compliance, and team won 2 of the last 2 freight sales competitions for the site. Also acted as a facilitator for change management.• Developed and implemented a plan to position international import/export shipping documentation, less than truckload freight shipping, and domestic small package shipping. Cross-sold products to customers resulting in team business plan numbers over 100% each year. • Identified key decision makers in small to medium sized businesses and explored company specific supply chains to maximize the amount of relevant technology, billing, or services implemented to reduce account base churn 22% by increasing costs to change. • Subject matter expert in UPS technology, a go to person for 200 person site, while becoming a subject matter expert in freight shipping and international import/export.

Greenville, Sc

Successfully managed a customer base of over 430 accounts by positioning technology, services, pricing, and providing customer service all to secure additional volume and revenue for UPS while also maintaining current customers.• Challenged with identifying key decisions makers and positioning the appropriate products and services. Met and exceeded international small package business plan by reaching 124%. • Subject matter expert in UPS technology offerings for 20 person sales team. Provided individual and group training.

Greenville, Sc

Software company providing asset management software, integrated procurement, and supporting services to organizations and facilities worldwide, including more than 60 percent of the Fortune 500.The customer’s first and primary contact for enterprise asset management (EAM/CMMS) software related questions. • Successfully maintained a 98% customer survey rating on a base of 6,000 calls per year while answering product related questions, and managing an incident backlog by researching issues and managing customer expectations.• Worked specifically with Microsoft Access, Oracle, and MySQL relational database management systems (RDMBS) and daily troubleshooting of an average of 22 tier one technical support calls per day.

Aided faculty in creating and maintaining their personal websites as well as resolving web technology issues; worked with HTML, PHP, MySQL, and Flash.

Assisted in maintaining computer labs; answered technology related questions from faculty, staff, and students.

Worked with a partner to validate wiring documentation for coaxial, CAT5, and telephone wiring for the entire campus.

Mba, Supply Chain Management, Marketing

Activities and Societies: ACG Cup 2011 Case Competition, Net Impact NCSU Chapter, MBA Student Association, NAWMBA, MBA Peer Coach

Ba, Finance, Cum Laude

Activities and Societies: Wofford Scholar, Spartanburg County Foundation Scholar, Palmetto Fellows Scholar, Rotaract Club, Wofford College.