Ada Nadison Email & Phone Number

Surrey, British Columbia, Canada

Coquitalm, BC

New Westminster

• Responsibilities:
• Manage all aspects of virtual and in-person contract training delivery. Clients include local, provincial, and federal government organizations, international government, private sector businesses, Indigenous.
• Develop a strong business model approach to the identification, development, and delivery of customized training for existing and new clients.
• Program and contract management including, development of proposals, budgets, cost estimates, and statements of work for clients; including reviewing contracts, RFP/RFQ’s.
• Manage financial aspects of customized training contracts including budget development and maintenance, monthly financial reviews, variance reporting, and forecasting.
• Work with in-house instructors and SMEs to develop customized client-centric training programs and exercises.

Vancouver, Canada Area

• Consulted and advised clients in the development, implementation, and maintenance of customized innovative emergency and continuity management solutions by conducting needs assessments and gap analyses.
• Responsible for overall client relationship management and ensured client satisfaction on contractual requirements through feedback surveys and client meetings.
• Developed and updated emergency response plans for clients under various jurisdictions and authorities, ensuring compliance and implementation of best practices.
• Developed and facilitated emergency training and exercises. Prepared and presented reports to accurately reflect the outcome of the exercises and learnings to drive continuous improvement for clients.
• Performed technical writing functions that include editing plans and reports at the appropriate level for the target audience.
• Supported internal marketing campaigns and social media programs.

Vancouver, Canada Area

• Redeveloped and implemented comprehensive on-the-job training programs to better to equip emergency dispatchers with the essential skills and knowledge required to handle high-stress situations effectively.
• Designed and updated training curriculum to reflect the latest protocols, technologies, and best practices in emergency response communication, ensuring that trainees were equipped with the most relevant and up-to-date.
• Conducted engaging and interactive training sessions, combining theoretical instruction with practical exercises and simulations to simulate real-world emergency scenarios and foster rapid decision-making abilities.
• Implemented rigorous quality assurance measures to evaluate trainee performance and ensure adherence to established protocols and standards of professionalism, contributing to the overall effectiveness and reliability.
• Developed streamlined and efficient work methods, standards, and best practices for the Centre by assessing current systems.

Vancouver, Canada Area

• Provided dispatch services for 35 police and fire departments through effective and professional communication skills.
• Provided technical support to first response agencies through a variety of computer aided dispatch and monitoring systems.
• Knowledge and understanding of common offences under the Criminal Code of Canada, provincial and federal statutes.
• Operated a wide variety of communications systems which include multi-channel radio systems with repeaters, computer aided dispatch systems, record management systems, and Canadian law enforcement database.

Surrey, BC

• Oversaw, coordinated, and trained other tour guides during campus events.
• Gave tours to prospective students, high school counselors, industry recruiters, and the general public.
• Provided information about SFU and what it has to offer.
• Answered questions about enrollment, academic programs, and volunteer opportunities.

Burnaby, BC

• During my role as President of the Simon Fraser Student Society, I represented and was accountable to approximately 25,000 undergraduate students spread across the 3 university campuses and managed approximately 20.
• Hired and managed approximately 20 employees of the SFSS and sat on the Labor Relations Committee.
• Negotiated the renewal of the Collective Agreement with CUPE 3338 on behalf of the Society.
• Managed and maintained confidential and sensitive documents with regards to legal contracts, employee files, meetings with lawyers, and student complaints.
• Liaised and established effective working relationships with various internal and external organizations including the media and local and provincial government.

Emergency Management Certificate, School Of Public Safety

• Capstone Project on Cultural Competency and Equity, Diversity, and Inclusion in Emergency Management Pedagogy.

Bachelor Of Arts (B.A.), Criminology

Activities and Societies: Simon Fraser Student Society, Surrey Campus Committee, Student Orientation, SFU Salsa Club, Senate

Certificate Of Police Studies, Criminology

Activities and Societies: Simon Fraser Student Society, Surrey Campus Committee, Student Orientation, Senate, SFU Salsa Club Coursework.

Excavation Field Work In Greece, Archaeology

• Worked as part of a team to excavate in the Greek cemetery of the ancient city-state of Pronnoi dating back from the mid-Archaic to the.

Bachelor'S Degree, Criminology