Ada Ramos Email & Phone Number

Richmond, Virginia Area

Primary responsibilities include but are not limited to:• In a call center environment, schedule patient appointments in both English and Spanish through the Epic Health Care system• Ensure patients have required insurance, demographic and indicative data information• Effectively communicate with Physicians, patients and other professionals as well as patients/customers of different languages and social economic backgrounds • Comply in an ongoing basis with the Health Insurance Portability and Accountability Act (HIPAA)• Protect Patients Protected Health Information (PHI)• Interpret in Spanish for Non-English patients at local company owned locations as requested/needed

Fort Buchannan, Pr

Primary responsibilities include overseeing monitors who perform bus monitoring duties in a Departmentof Defense Education Activities school, ensuring the safety and welfare of students; identify and reportknown or suspected problems, issues or concerns to the appropriate staff or faculty member; developedand maintained shift schedules, assigned work and instructs employees in the performance of their tasks;provided on-the job training instructions and dealt with student behavior and discipline issues.• Resolved challenges in staff scheduling, training and performance challenges affecting performance• guarantees of government contract• Gained the trust and respect of subordinates through meticulous work schedule assignments• Maintained strictest level of security as required by Department of Defense Overseas requirements• Monitored and ensured safety of students in grades ranging from Pre-Kindergarten through Twelfth• Grade

Fort Buchannan, Pr

Primary responsibilities include product sales, new customer/client solicitation/development, productpromotion, description and utilization as well as performing makeovers.• Maintained adequate stock levels of product and promotional merchandise/materials• monthly and yearly inventory audits• Facilitated new product launches and promotions• Consistently met and more often than not exceeded sales goals and expectations• Mastered knowledge of new as well as established products• Ensured compliance of company required training• Proven effective communication ability and skills• Excellent customer service skills• Built and maintained base customer clientele

Trujillo Alto, Pr

• Primary responsibilities include customer service related functions in a retail environment.• Collected revenue and recorded payments and sales receipts• Provided information to customer, verified requests; answered customer inquiries• Managed and maintained inventory of merchandise• Received, processed and stocked products and merchandise• Priced products and merchandise following store standard procedures

Fort Jackson, Sc

Primary responsibilities include product sales, new customer/client solicitation/development, productpromotion, description and utilization as well as performing makeovers.• Managed a group of sales representatives• Maintained adequate stock levels of product and promotional merchandise/materials• Maintained control of product inventory on a daily basis, ensuring successful random as well as monthly and yearlyinventory audits• Facilitated new product launches and promotions• Consistently met and more often than not exceeded sales goals and expectations• Mastered knowledge of new as well as established products• Ensured compliance of company required training• Proven effective communication ability and skills• Excellent customer service skills• Built and maintained base customer clientele

Fort Benning, Ga

Served as interpreter and sponsor for military families relocating from Latin American countries onassignment, generally for a period of no less than three years. Sponsoring involved all facets of family lifefrom schooling to assisting families in their utilization of the military health care system.