Independent contractor for NJ Mentor Network. Mentored disabled clients with special needs and delayed developmental disorders. Provided positive and nurturing daily interactive care to enhance personal development and growth. Taught life skills and coping mechanisms to aide in achieving optimal independence.

Responsible for the creation of executive level financial reports, forecast and current view of daily, weekly and monthly financial close activity. Applied Engineering and Operational analysis while overseeing continuous process improvement. Accountable for data munging, extracted raw data, mapped and transformed into various monthly comprehensive metric reports with the ability to identify trends, anomalies and new business growth. Performed ongoing best-case scenario analysis for executive review of Actuals, Business Plan, Commitment View and Best View. Managed Network Capital Management (NCM) programs/business cases guided by business requirements. Partnered with team members and collaborated daily with various departments to reconcile Actuals and ensure data validity. Provided leadership with ad hoc reports used as a tool to scrutinize anomalies and monitor specific spending activity within complex program initiatives.Selected additional scope & achievements:• Assisted in development of new data process transformation from Peoplesoft to SAP platform• Initiated and executed multiple new reporting processes to automate and improve efficiencies • Automated new process to include reconciled Actuals using SQL queries and Access database • Successfully managed $2.3 Billion Network Capital budget program• New program initiatives created due to Ad hoc reports• Received award for an innovative database and report process for new program initiative (FTTCS) • Created, documented job aides and system requirements for all process improvements • Consistently exceeded productivity goals and assisted team to meet individual goals

Responsible for the management of the North Bergen Regional Resold Resource Center and overseeing two deployment teams of Network Technicians. Managed the inventory level, distribution and retirements of switch cards and central office equipment plug-ins. Supervised direct reports in the execution of recording and tracking equipment housed in underground and central offices deploying throughout the state of NJ. Developed and maintained standard project management framework to track and report on project milestones to all stakeholders. Coached, counseled and disciplined employees; planned, monitored, and appraised job results for adherence to company policy. Developed and implemented approved methods and procedures. Often partnered with other deployment teams to collaborate and identify best business practices.

Liaison between Verizon and wholesale/resale telephone companies providing full range of customer service resolving billing, service feature, connectivity, program and line repair issues. Serviced wholesale resellers and UNE-Platform customers on all operational issues. Supported sales, service delivery, billing and repair functions. Adhered to industry specific local, state, and federal regulations. Often collaborated with external departments in search of resolving unusual issues.

Programmed credit scoring statistical models in the Custom Development Group serving financial institutions. Developed credit application modules using Visual Basic, Crystal Reports, C+ and proprietary language technologies. Designed scoring applications according to model specifications and established industry methodologies, standards and procedures. Formed strong client relationships; worked closely with financial institutions to improve application performance and enhance lending predictability. Maintained software throughout life cycle including specifications, requirements, coding, testing, debugging, installation and high-level support. Selected additional scope & achievements:• Built strong external/internal relationships to optimize communication, client satisfaction and retention• Aided first and second level support teams with complex and escalated issues• Trained and assisted first level engineers - Software Engineer I• Collaborated with project managers and senior developers to maximize product efficiency & capability• Consistently exceeded project deadlines and client expectations• Successfully implemented Y2K compliance upgrades throughout current and legacy models

Assisted statisticians in validating the accuracy of software credit scoring models. Manual scored credit reports and applications as a quality assurance measure against statistical software. Executed daily uploads and data backs ups. Provided programing tweaking and debugging assistance to senior software developers.