Ada Balag Email & Phone Number

Parts of the activities I cover:• create & manage the software documentation of a complex ecosystem• create user manuals• validate certain features while getting them documented and provide suggestions for improvement

As part of Yindi's branding/rebranding specialists team, I contribute to the overall brand strategy for all of our clients by creating custom high-quality branding content. It consists of, but not limited to:• brand story• one-liner• mission statement• differentiating factor• brand values• tag lines• communication guides

As a copywriter & storyteller, I can help out with putting into words the story/mission/values for a brand, among other types of content.Brands I’ve worked with: Esendis, Blanc & Berry, Reelite, KSA, Spic Out, Kindala, Tortelli, KineticFit, Cămara lui Baciu, Copyero, Gravity, Arkavis, Strămoșia, Mysari, MapVision, Valedo, Școala Auto Artur Cecan, Ethora, Mcert, Carttitude, Revora, Expenses, Refleqt, EdAlt Institute.As a technical writer, I'm experienced in creating user manuals for apps/platforms of various complexity (from very simple to quite complex), and within a wide range of industries (from e-learning, to offshore wind, to e-commerce & retail up until this point). I consider tackling new industries as a pleasant challenge, as long as it aligns with my personal values.Brands I’ve worked with: Lynda.com, Essity, Lautec.Languages I can create content in: English, Romanian.

Cluj-Napoca, Cluj, Romania

Responsible with overseeing all aspects involved in creating & delivering the video content for the Upriserz e-learning platform:- selecting & approving the topics for the online courses- selecting & approving the authors of the online courses- revising the scripts created by the authors, and providing feedback- defining the visual guidelines for the production team- overseeing the shootings- creating content for social media in regards to the online courses- managing & publishing the video content on the platform- managing the allocated budget

Contributed to the creation of one of the most complex entrepreneurial online training programs in Romania. Among my overall responsibilities, was involved in the research process, creation of the scripts for the video content, final videos sign-off, communication with the filming & editing crew.

Decided to offer myself a sabbatical, in order to gain some mental freshness and better reconnect with my inner-self, to focus on a few dreams that were put aside for a while and to also draft new ones for the future, to read & learn more, and to enjoy a few extra relaxed moments.

Cluj County, Romania

Managed projects of various sizes and degrees of complexity through the complete software development lifecycle, using Agile methodologies (Scrum and Kanban).Led multiple cross-functional, cross-continent teams (up to 50+ members) in developing high-traffic .NET web applications. Was responsible with conducting internal daily stand-ups and other client-related meetings. Offered business support & coaching, to both new/existing team members, as well as representatives from the client side. Was involved in the team members' annual evaluations. Paid attention to removing impediments, and avoiding & solving conflicts.Was also responsible with providing certain weekly/monthly reports, and overseeing that all processes are according to the internal audits requirements.Among the tools used for Agile project management, bug tracking and documentation, I am familiar with: JIRA, VersionOne, Bugzilla, FogBugz, Confluence.

Cluj County, Romania

Acted as a liaison between the stakeholders and the team(s).Was responsible with the whole process of gathering & documenting business specifications from the stakeholders: creating UI & Functional Specification Documents regarding new features or enhancements to the current project features, creating User Guides for specific project areas, handling change requests, signing off new features / enhancements, managing the project backlog when needed.Also made it a priority in constantly coming up with proposals for new features or project improvements, in line with the current technological/specific industry trends.In addition, was also offering dev/QA support and technical training on business aspects (project-related) or methodologies used.Among the tools used for Agile project management, bug tracking and documentation, I am familiar with: JIRA, VersionOne, Bugzilla, FogBugz, Confluence.

Cluj County, Romania

Performed manual testing activities on mobile/desktop applications, specific to the projects I was involved in.As a Team Lead, I was responsible with supervising the QA team's activity, which included: assigning daily tasks, offering technical assistance & training, revising the estimations and test cases / test plans, conducting internal meetings with the team, and creating certain reports for the stakeholders.

Bachelor Of Science (Bs), Telecommunications - Digital Networks

Language of study: English

Informatics