Sales Growth:• Increased sales by 15% year-over-year or quarter-over-quarter.• Surpassed sales targets by 10%.• Grew market share in a specific segment.Team Management:• Successfully coached and mentored team members, leading to 20% improvement in individual or team performance metrics.• Built and developed high-performing sales teams.• Reduced team turnover by 2%.• Implemented new sales processes or training programs that resulted in improved efficiency or effectiveness.Customer Relationships:• Increased customer satisfaction by 20%.• Secured 1k+ number of new key accounts.• Expanded existing customer relationships, leading to increased revenue or repeat business.• Resolved customer issues effectively and maintained positive relationships.Other Achievements:• Received awards or recognition for your performance.• Developed and implemented successful sales initiatives or campaigns.• Led cross-functional projects to achieve specific goals.

Novco Group Of Companies was founded by Farid Novruzi in Azerbaijan on 1994. Head office is situated in Baku city. The company functions in Azerbaijan, Turkey, Georgia, Uzbekistan. Novco successfully launched fashion stores, more than 15 brands. ( Liu JO, Coccinelle, Calvin Klein, Tommy Hilfiger, Bebe, Adidas, Monnalisa, Pablosky, Monsoon, Accessorize, Six, United Colors of Benetton, Corolina Herrera, Sisley, OVS.)As Area sales manager, I am planning and coordinating all aspects of the sales process to ensure sales targets are overachieved and operations run smoothly according to company's and brands' standards.Key responsibilities:Increase standards of customer service.Provide training and development for staff.Communicate with clients on a regular basis.Ensure quality consistency across the area.Maximize sales and profitability in the area.Set sales targets for individual locations .

Lead a store team to drive sales through training and coaching. Continually exemplify our sporting spirit and create an outstanding service culture, providing constant feedback and coaching to improve the team’s skills and sales results. Lead in recruiting associates who are passionate about sales and customer service. Lead in training new team members on customer service, operations, performance, loss prevention, and all other Company policies. Set goals for each team member to assist in the achievement of Boutique KPI targets. Utilize reports and gathered data to identify sales by units and gender, product placement, visual presentation, stock levels, and window presentations. Proactively made suggestions based on analysis that would positively impact the business. Set measurable performance standards and goals based on Company’s expectations and metrics

Neftchiler avenue 43_________________________________1. Development of customer network - To develop the customers and to stress its development of consumer loyalty in agreement with the sales and the strategy of the mark (clienteling) external.- Relations for the store in its competing environment, marketing, merchandising, local activities, etc- Market research (competition, customers, etc) 2. Store operations and objectives - To define the sales goals/budget/forecasts.- To optimize the contribution of the store. To manage operations of the store: regular re-assortement, inventories and of end of the year, visual merchandising, etc- To manage the administrative tasks and effective management reports/ ratios of the margins, the stock and the costs of personnel.3. Leadership et Management - To train the teams so that they correspond to the profiles defined by the strategy of sale and the mark.-Motivation of the teams in agreement wit the strategy of sale and of the mark and being their mentor.-To recruit, evaluate and develop the team of Management and salesmen.-To guarantee a relay of optimal information inside the store and an ascending flow of communication and excellent and transparent descendant.

Port Baku Mall_________________________• Organizing Events in store to create the awareness & relationships with Clients.Team Management•Determining training needs & conducting programs to enhance efficiency in overall operations towards the accomplishment of overall corporate objectives.•Training and building motivated and productive team members.SpecialtiesQuick learner, a team player, Demonstrate the work and given task. Team Management•Determining training needs & conducting programs to enhance efficiency in overall operations towards the accomplishment of overall corporate objectives.•Training and building motivated and productive team members.Customer Service •Implementing world-class service strategies.•Ensuring rendering of high quality services, resulting in customer delight.Sending detailed reports on KPI's, comparison with WTD, MTD, YTD formats, business achievement against the Fiscal target ( budget ), best and worst seller, weekly, fortnightly and monthly basis. •Monitoring and review staff and store performance on a regular basis. •Taking care of the Visual merchandising theme current trends. •Driving sales through maximizing team performance. •Maximizing sales through effective merchandising. •Leading by example in all aspects of the role. •Recruiting, training, supervising and appraising staff. •Maintaining accurate statistical and financial records. •Creating a combination of real value for money and outstanding customer service.

Port Baku Mall__________________

4 months volunteer program at the State Agency for Public Service and Social Innovations under thePresident of the Republic of Azerbaijan, which is visited averagely by 1000 citizens per day.Duties include assisting citizens in all their concerns, guiding them in the office, helping them to adapt to the new computerized line system, filling up special forms for citizens who change their national IDs.