Adaeze Chukwu Email & Phone Number

Bradford, England, United Kingdom

- Analyzed client’s data using SQL, Excel, and Power BI- Developed database objects, including tables and views, and performed database-to-database, spreadsheet-to-a-database, and flat file-to-database migration using SSIS (SQL Server Integration Services)- Created pivot tables to summarize data to extract insights to help clients make data-driven decisions- Responsible for creating dashboards, and Business Intelligence reports using Power BI- Produced weekly, monthly, and quarterly performance reports, highlighting findings and recommending strategies based on insights from the reports using Excel

Niamey, Niger

- Supervised daily operations across the Company’s chain of retail stores, including opening and closing, customer engagement, security and stock management that accelerated revenue growth by 3x in the last three years- Improved business operations by proffering billing, technical support, and solutions to customers while analyzing and providing recommendations for process performance enhancement, resulting in a 60% retention- Created successful sales strategies that maximized profits and customer satisfaction. The company recorded a 70% increase in sales growth and customer loyalty- Generated incremental revenue stream for the company by negotiating new products with complimentary discounts from manufacturers. This new offering boosted turnover by CEFA150,000- Introduced mobile payment options, such as USSD and Point of Sale terminals with bank transfer options that drove sales by 50%- Executed strategies that led the company to exceed its month-on-month sales target by 70%- Communicated with unsatisfied customers and provided swift resolutions that increased customer satisfaction by over 95%

Surulere, Lagos State, Nigeria

- Assisted the lead teacher in instructing 50 high school students in computer science- Managed allocated company resources, workflow, and multiple priorities and achieved daily targets and goals set by management while reducing downtime- My lessons infused creative experiments and activities that students love, making the students eager to learn and explore- My approach encouraged the students to question and think deeply about the study content, and this increased interest and participation by over 70%- Collaborated with colleagues to design schemes of works and lesson plans based on the approved cross-curricular instructions and objectives

Eti Osa, Lagos State, Nigeria

- Documented project progress and activities during 20+ site visits- Participated in negotiations and budgeting relating to 5+ projects - Liaised with 10+ employees to boost efficiencies and resolve issues- Filed correspondence that improved internal communication by 34%

Accra, Ghana

Data Entry Officer

B.A In Computer Science And Management

Bachelor Of Arts (B.A.), Computer Science And Management

Activities and Societies: Member Rotaract clubExcellent Computing Skills: Database, Oracle, Networking