Ada Gabriela Gonzalez Email & Phone Number

Orlando, Florida, United States

Orlando, Florida, United States

* Provided high-level support to executive staff, ensuring seamless coordination of schedules, travel arrangements, and document preparation* Managed office operations, prepared audit documents, and created new businesses.* Coordinated with clients, vendors, and team members to ensure smooth operations.* Utilized QuickBooks for invoicing, accounts.

Orlando, Florida, United States

* Delivered exceptional customer service through phone, email, and chat, resolving complex issues and ensuring customer satisfaction* Successfully sold ancillary products and services, exceeding sales targets and increasing revenue* Utilized effective conflict resolution skills to de-escalate tense customer situations, resulting in positive outcomes*.

United States

* Utilized MS Office Suite (Word, Excel, PowerPoint) to create and edit invoices, reports, memos, letters, and other documents with accuracy and efficiency* Conducted research, compiled data, and prepared comprehensive papers for executive review, committee meetings, and board presentations* Analyzed and prioritized incoming memos, submissions, and.

Florida, United States

* Coordinated purchasing processes, reviewing requisitions and preparing accurate purchase orders to ensure timely delivery of goods and services* Tracked shipments and resolved issues related to undelivered goods, ensuring timely delivery and customer satisfaction* Spearheaded daily sales activities, brainstorming innovative ideas to improve client.

San Pedro Sula, Honduras

* Led and managed the school, setting standards and policies to ensure excellence in education* Recruited, trained, and evaluated staff to ensure effective teaching methods and compliance with regulations* Developed and implemented instructional methods and content for educational programs, and taught classes to students* Coordinated school operations.

San Pedro Sula, Honduras

• Set educational standards and goals, and help establish policies, procedures, and programs to carry them out.
• Performed personnel training in the Montessori area for teachers and staff which allowed the school to maintain the teaching philosophy in every area of the institution
• Organized annual fundraising events, such as Family days, art fair, book fairs, which allowed the school to obtain additional funds for important activities and school's facility improvements
• Directed talent shows, award ceremonies and graduations and other performances with stage montage and creative scenography designs for students.
• Confer with parents and staff to discuss educational activities and policies, and students' behavioral or learning problems.
• Plan, direct, and monitor instructional methods and content of educational, vocational, or student activity programs.

San Pedro Sula, Honduras

* Delivered exceptional customer service, resulting in a 3% increase in repeat business through referrals* Streamlined inventory management and customer account processes, improving efficiency and organization* Trained and mentored staff, setting clear expectations for job responsibilities, performance, and customer service standards, and effectively.

Zone 14, Guatemala City, Guatemala

• Costumer service experience
• Managing project accounts.managed filing and correspondence.
• Managed purchasing accounts.

Social Media Marketing, Business, Management, Marketing, And Related Support Services

Executive Bilingual Secretary, High School Diploma, Executive Assistant/Executive Secretary

Early Education Elementary Teacher, Elementary Education And Teaching