Director, Customer Engagement
CurrentLeading the Customer Marketing team to deepen connections with our direct customers, fostering loyalty and long-term value.
Mar 2023 - Present
AeroLeads people directory · profile
Anna Dalagan Email & Phone Number
Director, Customer Engagement
at
Colonial First State
1 work email found
@rabobank.com
LinkedIn matched
✓ Verified July 2026
4 data sources
Profile completeness 100%
Current company
Role
Director, Customer Engagement
Location
Sydney, New South Wales, Australia
Company size
Who is Anna Dalagan? Overview
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Quick answer
Anna Dalagan is listed as Director, Customer Engagement at Colonial First State, a with 1280 employees, based in Sydney, New South Wales, Australia. AeroLeads shows a work email signal at rabobank.com and a matched LinkedIn profile for Anna Dalagan.
Anna Dalagan previously worked as Senior Customer Propositions Manager at Tal Australia and CX Strategy & Value Proposition Delivery Lead at Iag. Anna Dalagan holds Bachelor Of Science (Bsc), Psychology from University Of Sydney.
Company email context
Email format at Colonial First State
This section adds company-level context without repeating Anna Dalagan's masked contact details.
*@rabobank.com
68% confidence
AeroLeads found 1 current-domain work email signal for Anna Dalagan. Compare company email patterns before reaching out.
Profile bio
About Anna Dalagan
Senior CX and Digital professional with broad experience across industries, a proven track record of developing and optimising end-to-end experiences delivering on growth and engagement targets.A passionate customer advocate that loves problem solving with stakeholders to find innovative ways to reimagine propositions. I bring a human centred design approach to solving business and customer problems using my deep sense of curiosity, analytical and continuous improvement mindset to uncover meaningful insights that can make an impact. Key abilities:• Advanced design thinking• Strategic thought leadership• Stakeholder management• Project management• Customer journey mapping• Lifecycle management• Digital strategy• Conversion rate optimisation• Digital experimentation• Reporting and business insights
Listed skills include Direct Marketing, E Commerce, Social Media, Online Marketing, and 28 others.
Current workplace
Anna Dalagan's current company
Company context helps verify the profile and gives searchers a useful next step.
Colonial First State
10 roles · 19 years
Anna Dalagan work experience
A career timeline built from the work history available for this profile.
Senior Customer Propositions Manager
Mentoring a team to deliver end-to-end customer propositions that are market leading and regulatory compliant, driving customer growth and retention.
Jul 2021 - Jun 2023
Cx Strategy & Value Proposition Delivery Lead
Transformational change agent delivering reimagined customer experiences through the value chain meeting desired business and customer outcomes
Aug 2019 - Jul 2021
Senior Sales Manager - Essential Super
Accountable for the end-to-end customer journey, management & execution of the distribution strategy for Colonial First State's direct digital Superannuation offering to individuals and small businesses.
Jun 2017 - Aug 2019
Digital Sales & Conversion Rate Optimisation Manager
Responsible for digital growth of the Wealth, General Insurance & Everyday Banking portfolios by creating simple, relevant and easy digital journeys for customers to purchase and transact online.
Sep 2015 - Jun 2017
Digital Marketing Manager
Webster Holdings Trading As Marcs, David Lawrence & Jigsaw
Deliver and manage a stable of world-class fashion eCommerce sites with international credibility.
Sep 2014 - Aug 2015
Digital Marketing Manager
Develop and manage digital marketing platforms and programs to drive eCommerce sales and brand engagement.
Jul 2013 - Sep 2014
Digital Marketing Specialist
Rabodirect Australia
Responsible for managing and driving the digital marketing strategy.
Apr 2011 - May 2013
Website Coordinator
Camp Quality Australia
Sole responsibility of Camp Quality websites, national digital communication and social media sites.
2010 - 2011
~1 yr
Customer Engagement Consultant
Responsible for generating sales opportunities through online channels.
2008 - 2010
~2 yrs
Team & coworkers
Colleagues at Colonial First State
Other employees you can reach at colonialfirststate.com.au. View company contacts for 1280 employees →
BZ
Brendan Ziedin
Colleague at Colonial First StateThe Rocks, New South Wales, Australia
View →
SB
Sinisha Balaban
Colleague at Colonial First StateGreater Sydney Area, Australia
View →
RS
Roberto Solar
Colleague at Colonial First StateChile
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DT
Dhaval T.
Colleague at Colonial First StateWerribee, Victoria, Australia
View →
MS
Mallemala Shailendra
Colleague at Colonial First StateGreater Sydney Area, Australia
View →
NL
Nick Lenton
Colleague at Colonial First StateSydney, New South Wales, Australia
View →
LM
Lucy Mathew
Colleague at Colonial First StateGreater Sydney Area, Australia
View →
LB
Lindsey Brown
Colleague at Colonial First StatePerth, Western Australia, Australia
View →
GQ
Glen Quill
Colleague at Colonial First StateGreater Sydney Area, Australia
View →
JA
Juhi Aswal
Colleague at Colonial First StateSydney, New South Wales, Australia
View →
Brendan Ziedin
Colleague at Colonial First StateThe Rocks, New South Wales, Australia
View →
SB
Sinisha Balaban
Colleague at Colonial First StateGreater Sydney Area, Australia
View →
RS
Roberto Solar
Colleague at Colonial First StateChile
View →
DT
Dhaval T.
Colleague at Colonial First StateWerribee, Victoria, Australia
View →
MS
Mallemala Shailendra
Colleague at Colonial First StateGreater Sydney Area, Australia
View →
NL
Nick Lenton
Colleague at Colonial First StateSydney, New South Wales, Australia
View →
LM
Lucy Mathew
Colleague at Colonial First StateGreater Sydney Area, Australia
View →
LB
Lindsey Brown
Colleague at Colonial First StatePerth, Western Australia, Australia
View →
GQ
Glen Quill
Colleague at Colonial First StateGreater Sydney Area, Australia
View →
JA
Juhi Aswal
Colleague at Colonial First StateSydney, New South Wales, Australia
View →
2 education records
Anna Dalagan education
Bachelor Of Science (Bsc), Psychology
Graduate Certificate, Behavioural Economics
FAQ
Frequently asked questions about Anna Dalagan
Quick answers generated from the profile data available on this page.
What company does Anna Dalagan work for?
Anna Dalagan works for Colonial First State.
What is Anna Dalagan's role at Colonial First State?
Anna Dalagan is listed as Director, Customer Engagement at Colonial First State.
What is Anna Dalagan's email address?
AeroLeads has found 1 work email signal at @rabobank.com for Anna Dalagan at Colonial First State.
Where is Anna Dalagan based?
Anna Dalagan is based in Sydney, New South Wales, Australia while working with Colonial First State.
What companies has Anna Dalagan worked for?
Anna Dalagan has worked for Colonial First State, Tal Australia, Iag, Commonwealth Bank, and Webster Holdings Trading As Marcs, David Lawrence & Jigsaw.
Who are Anna Dalagan's colleagues at Colonial First State?
Anna Dalagan's colleagues at Colonial First State include Brendan Ziedin, Sinisha Balaban, Roberto Solar, Dhaval T., and Mallemala Shailendra.
How can I contact Anna Dalagan?
You can use AeroLeads to view verified contact signals for Anna Dalagan at Colonial First State, including work email, phone, and LinkedIn data when available.
What schools did Anna Dalagan attend?
Anna Dalagan holds Bachelor Of Science (Bsc), Psychology from University Of Sydney.
What skills is Anna Dalagan known for?
Anna Dalagan is listed with skills including Direct Marketing, E Commerce, Social Media, Online Marketing, Digital Strategy, Content Management, Account Management, and User Experience.
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