I currently work as an Application Engineer at Rock Central. I'm on a team that provides support to 20+ third party applications that are used by the Rock Family of Companies. For the past couple of years, I have primarily been focused on the learning solutions that are used within our Family of Companies. I've helped stand up new learning solutions, integrate those applications with our own internal systems, and provide consultation to various training teams in different parts of the business. I'm currently working level up my skills by becoming a developer so I can have more impact on the work I do. I'd like to focus on application integration between the various applications that I support on my team.
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Senior Application EngineerRocketWestland, Mi, Us -
Senior Application EngineerRock Central Jun 2023 - PresentDetroit, Michigan, United States• Provide technical support to internal team members for various vendor application issues• Gather business requirements for updates to various applications for business use• Implement new vendor solutions as the technical lead to meet business needs• Provide technical write-ups and architect data flow for vendor solutions -
Associate Software EngineerRock Central Jun 2021 - PresentDetroit, Michigan, United States
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Sr. Application EngineerRock Central, Llc Mar 2020 - PresentDetroit, Michigan, United States• Provide technical support to internal team members for various vendor application issues• Gather business requirements for updates to various applications for business use• Implement new vendor solutions as the technical lead to meet business needs• Provide technical write-ups and architect data flow for vendor solutions
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Application EngineerQuicken Loans Mar 2018 - Mar 2020Greater Detroit Area• Provide technical support to internal team members for various vendor application issues• Gather business requirements for updates to various applications for business use• Implement new vendor solutions as the technical lead to meet business needs• Provide technical write-ups and architect data flow for vendor solutions -
Application AnalystQuicken Loans Aug 2016 - Mar 2018Greater Detroit Area• Provide technical support to internal team members for various vendor application issues• Gather business requirements for updates to various applications for business use• Provide consultation to training teams on the various uses of the learning management system
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Application Engineer InternQuicken Loans Jun 2016 - Aug 2016• Provided technical support to internal team members for various vendor application issues• Gathered business requirements for updates to various applications for business use• Participated in intern hackathon, presenting new ideas to improve business flow
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Information Technology Helpdesk TechnicianUniversity Of Michigan-Dearborn Jan 2015 - Jun 20161. Provide front line technical support for university staff, students, and faculty.2. Set up hardware and troubleshoot problems with computers, printers, and network connectivity.3. Install various Windows-based software upon request and test to ensure proper functioning.
Ada Lam Education Details
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Computer Software Engineering
Frequently Asked Questions about Ada Lam
What company does Ada Lam work for?
Ada Lam works for Rocket
What is Ada Lam's role at the current company?
Ada Lam's current role is Senior Application Engineer.
What schools did Ada Lam attend?
Ada Lam attended University Of Michigan-Dearborn.
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