Proposal development for system upgrade and revampStandard operating procedure development to meet operation governance and compliance Developed detailed design specification document as per customer’s requirementSourcing for hardware and equipment as per specificationsAssist customer for development of Information Security policy for internal organizationPerformed internal audit for customerDevelopment of periodic maintenance procedures

- Lead and supervise a team of 5 ICT Executives performing computer network and system maintenance.- Lead system upgrade and revamp for satellite communication and integration with information systems- Perform feasibility for proposal of new system expansion and upgrade- Implementation of OSINT- Lead team of 5 ICT Executives for day to day user operation

Liaison Officer for Datuk Dr Norhafizah Musa

• Author and deliver network designs, Basis of Design (BOD) and technical project plans incorporating service and program management activities to support presales to post-sales transition, solutions implementation, and services cycle.• Align technology solutions with the technical architecture, operational processes, and lifecycle processes.• Evolve with global and regional product roadmap, ensure solution fit with the current and planned enterprise architecture and standards.• Create solution architecture documentation throughout the project life cycle of the solutions.• Ensure solution infrastructure as supportable and able to transition smoothly into production support and services organization.• Maintain effective working relationship with external customers, internal stakeholders, users, vendors, and partners to integrate solution into overall strategic objectives.• Partner with shared technical and business resources (Monitoring & Diagnostics, SMART Signal, Operational Performance Management) to effectively deliver and support solutions.• Work as business partners with customers to evaluate and improve business processes and arrive at mutual, cost-effective solutions for business process efficiency and productivity.• Connect with customer and providers IT teams for coordination.• Lead all technical IT and OT connection discussions.• Steer global cross-function team towards strategized decision point and define solutions structure and connectivity.• Support Project Manager on project delivery including finding innovative solutions to reduce installation costs.• Perform firewalls configuration to ensure LAN integrity from external threats.

•Lead and control projects with based on instructions of Project Manager. •Design new control systems and migration of existing process control system and safety system.• Performed pre-defined system related FAT procedures •Attended and participated in Distributed Control System trainings. •Execute technical trainings of Honeywell Experion System for customers•Prepare and review materials required for instruments, electrical devices and automation hardware approved by the Project Manager ePSF•Manage and supervise consultants or vendors.•Monitor and control projects’ budget. •Arrange and plan project management schedule. •Control documentation accuracy and consistency. •Effectively communicate appropriate information between project team and customers. •Oversee the project quality assurance and quality control. •Staged servers, workstations and implemented network infrastructure as per project design•Punch log clearing of system related punch items•Assist project team in providing solutions and in-house testing with clients.

• Perform monthly data extraction for billing calculation for various products of TM• Enhancement of existing functionality in billing system