- Create website static- Optimization SEO and performance web using lighthouse

- Reporting SiLARAS and SLIK OJK

- Slicing design UI from Figma into code using NuxtJS, VueJS, and TailwindCSS for creating web apps modern and responsive.- Implementing SEO that has been created by the content team and optimized web pages for better performance and faster loading times.- Collaboration with the team to make web apps.- Fixing bug when QA finds it.

- Maintenance website existing to update a content from content team using Laravel and Bootstrap.- Collaborating with team security and team infra to make live after development.- Revamp website to change tech stack from Laravel and Bootstrap to NuxtJS and TailwindCSS.- Fixing bug when QA finds it.

- Identify problems related to customer service from the salesforce side.- Understand the Salesforce data management structure and create custom objects and fields in Salesforce.- Cleaning data using Microsoft Excel and then importing data so that the data in Salesforce is well and artfully arranged.- Conduct the process of importing and exporting data related to cleaning data using the data loader.

- Connecting the company with several pet shops for good distribution of goods.- Ensure the availability of goods in the warehouse by communicating with the warehouse.- Make manual order recaps related to incoming orders and confirm payments before being forwarded to the admin and warehouse sections.- Call several pet shops in Indonesia and confirm whether they already have products from our company find out the development of animal feed distribution for dogs and cats and make daily reports regarding the results of these discussions.- Help become a Tokopedia admin in terms of orders that come in every day and coordinate with the warehouse regarding the availability of goods according to orders entered at Tokopedia.- Make daily reports related to the number of orders entered at Tokopedia and check the goods that have been released that day.

- Helping customer problems related to orders that have not yet arrived at the delivery carried out by the courier service.- Escalating to the relevant team if needed for further handling such as Logistics, Payment and several divisions.- Follow up via email if the customer has not answered the previous email to make sure the problem has been resolved or not.- Create a new email to the seller or buyer if one of the two parties needs follow-up assistance.- Worked to achieve high customer satisfaction rates by providing optimal customer service.- Brought forth excellent customer service skills and a commitment to customer satisfaction.- Helped to increase customer return rates by providing excellent customer service at all times.