As the Chef des opérations de service at Hulk Cars, I oversee the daily operations of the service department, ensuring customer satisfaction, quality, and efficiency. I have more than five years of experience in the automotive industry, working in various roles such as service advisor, technician, and manager. I have a strong knowledge of automotive technology, systems, and standards, as well as excellent communication, problem-solving, and leadership skills. I am passionate about delivering the best service possible to our customers, while also supporting and empowering our team of service professionals. I am always looking for ways to improve our processes, performance, and profitability, as well as to learn new skills and stay updated on the latest trends and innovations in the automotive field.