Adam Aubrey

Adam Aubrey Email and Phone Number

Telemarketing Team Leader at Coca-Cola Enterprises @ Coca-Cola Enterprises
Adam Aubrey's Location
City Of Peterborough, England, United Kingdom, United Kingdom
Adam Aubrey's Contact Details

Adam Aubrey work email

Adam Aubrey personal email

n/a
About Adam Aubrey

Adam Aubrey is a Telemarketing Team Leader at Coca-Cola Enterprises at Coca-Cola Enterprises.

Adam Aubrey's Current Company Details
Coca-Cola Enterprises

Coca-Cola Enterprises

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Telemarketing Team Leader at Coca-Cola Enterprises
Adam Aubrey Work Experience Details
  • Coca-Cola Enterprises
    Telemarketing Team Leader
    Coca-Cola Enterprises Sep 2014 - Present
    Peterborough, United Kingdom
    • Ownership and accountability of all projects to ensure the highest levels of customer service are delivered.• To ensure projects are executed on time, within budget and delivering a profitable return on company investment.• Accountability for the Digital Marketing Strategy within the Business Support Centre.• To support focus products in key periods of the year and provide personal and tailored communication to suit customer profiles.• Recruiting for the sales department.• Chairing disciplinary hearings, managing absence and performance issues.
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  • Rsa
    Operations Retention Team Leader
    Rsa Mar 2011 - Dec 2013
    Peterborough, United Kingdom
    • Leading a team of upto 20 individual’s to secure business retentions. • Presenting company performance to management and company key stakeholders.• Executing the customer service and leadership business strategy.• Conducting performance appraisals and 1-2-1 discussions.• Managing business telephony and paper service levels in line with specific affinity business requirements.• Managing absence and performance issues.• Implementing department systems in line with new business strategic manoeuvres. • Providing effective and innovative coaching to drive individual and team performances.
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  • Rsa
    Customer Manager
    Rsa Aug 2010 - Mar 2011
    Peterborough, United Kingdom
    • Answering a range of calls from a variety of different customers with the pet insurance, sales and service department.• Ensuring sales and customer satisfaction targets are achieved in order to gain and retain customers through excellent customer service.• Cross-selling a range of RSA products to meet the customers needs.
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  • Vfm Services Limited
    Insurance Claims Investigator
    Vfm Services Limited May 2008 - Jul 2010
    Peterborough, United Kingdom
    • Conduct risk assessments and fraud management using conversation management. • Manage and handle new and existing case loads of claims.• Requesting and reviewing evidential documentation from third parties ensuring the customer’s needs are always met.• Resolve complaints appropriately.• Conduct case reviews of high risk claims and prepare the case to be reviewed with the Senior Investigator team.• Repudiate household claims on the basis of fraud.
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Frequently Asked Questions about Adam Aubrey

What company does Adam Aubrey work for?

Adam Aubrey works for Coca-Cola Enterprises

What is Adam Aubrey's role at the current company?

Adam Aubrey's current role is Telemarketing Team Leader at Coca-Cola Enterprises.

What is Adam Aubrey's email address?

Adam Aubrey's email address is aa****@****cce.com

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