Adam B. Email & Phone Number

Responsible for all aspects of a $20MM annual revenue for a key account including the following: Reading and reviewing store plans from start to finish and communicate on a daily basis with the following cross functional teams: Sales, Production and EDI team.• Ensure the timely and successful delivery of orders via CPQ / Oracle to our Customer Experience team according to customer needs and objectives• Creates troubleshooting tools and procedures to collect and review information needed to proactively manage an account or ongoing activities within it.• Provide timely and accurate information to customers regarding order status and in-depth product knowledge and application requests in reference to blueprints; discusses alternatives.• Identify, communicate and independently resolve customer needs for credit, pricing, freight and delivery, invoicing, shipping, installation, special reports, or other administrative procedures.• Create and maintain key customer related master data. Create, as needed, complex customer specific requirements, reports, logs, spreadsheets, etc.• Manage customer projects and orders for assigned accounts to meet specific customer requests including customer meetings, facilitating schedules with production and shipping. Anticipates issues and addresses proactively.

• Responsible for all aspects of a $20MM annual revenue for a key account including the following: order management from start to finish and communicate on a daily basis with the following cross functional teams: Traffic, Accounting, Category Management, Sales, Production and EDI team.• Provide dedicated order management and supply chain/logistics expertise to strengthen relationships with strategic accounts, drive efficiencies, and improve overall business results.• Ensure the timely and successful delivery of our products according to customer needs and objectives• Creates troubleshooting tools and procedures to collect and review information needed to proactively manage an account or ongoing activities within it.• Provide timely and accurate information to customers regarding order status and in-depth product knowledge and application requests in reference to blueprints; discusses alternatives.• Inventory management and analysis of complex customer inventory programs according to established department policies and procedures.• Approve and process adjustments and Returned Goods Authorization (RGA) according to established policies and procedures. Resolve invoicing questions.• Take ownership in resolving invoicing and purchase order issues. Is knowledgeable about electronic invoicing.• Identify, communicate and independently resolve customer needs for credit, pricing, freight and delivery, invoicing, shipping, installation, special reports, or other administrative procedures.• Create and maintain key customer related master data. Create, as needed, complex customer specific requirements, reports, logs, spreadsheets, etc.• Manage customer projects and orders for assigned accounts to meet specific customer requests including customer meetings, facilitating schedules with production and shipping. Anticipates issues and addresses proactively.

• Develops and executes sales plans utilizing Airgas’ sales directives and guidelines in order to service existing accounts, obtain orders, and establish new accounts. Qualifies and pursues sales leads.• Cultivates customer relationships by developing a deep knowledge of the customer’s business and establishing a consultative relationship.• Engages customers by linking the customer’s business priorities to the Airgas value proposition.• Prepares sales proposals by quoting pricing, establishing credit terms, and estimated date of delivery to customer based on knowledge of Airgas’ production/delivery schedules and logistics.• Keeps current with industry insights, current Airgas product mixes, monitors competition by gathering current relevant marketplace intelligence including information on pricing, products, new products, delivery schedules, and merchandising techniques.• Partners with internal resources to accomplish growth objectives. Establishes and maintains clear and consistent lines of communication with internal departments relative to customer successes, customer opportunities, new customer developments and other customer specific information.• Maintains and submits sales reports (daily call reports, weekly work plans, and monthly and annual territory analyses) as required by District Manager through SAP• Actively reviews and manages existing customer Accounts Receivable balances to help minimize Airgas working capital investment and financial risk

Greater Omaha Area

• Prioritize daily workflows including all inbound call quotes and sales-related inquiries• Establishes productive, professional and respectful relationships with internal coworkers• Proactively assess and validates customer needs on an ongoing basis• Coordinates internally with Accounting, Operations and Management personnel to meet account objectives and customer expectations.• Supports Area Vice President, District Manager, outside sales reps and Management on all key accounts, from day to day service, sales implementations, and overall service to the customer.• Helps develop marketing strategies to grow walk in trade business

Omaha, Ne

Provide assistance to customers in selecting the proper courses to help further themselves in their career.Maintain a positive work atmosphere with customers, vendors, co-workers and managementEstablish and grow customer relationships.Ensure all administrative and accounting related procedures are strictly observed.

Greater Omaha Area

Worked in bulk - weighing department as part of a four person team to complete projects within designated timeframe meeting welding guidelines.Responsible to complete each order guaranteeing that each item was properly welded and completed within guidelines.

Greater Omaha Area

Responsible to oversee day to day operations within structural steel department.Worked in structural department with a team of four people to fabricate and weld projects within the welding guidelines and project timeframes.Responsible for handing in daily log of projects completed to shop superintendent.

Council Bluffs, Ia

Worked with team of eight people to fabricate and weld projects within the project timeframe and the welding guidelines.Responsible to complete each order guaranteeing that each item was properly welded and completed within guidelines.Responsible for handing in daily log of projects completed to shop superintendent.

Web Development

Foundations of Web Development is a 10-week, part-time course where I learned the basic concepts of responsive web development. I was.

Business Administration And Management, General

General Studies courses and took courses towards a business management degree.

Business Administration And Management, General

Attended UNO breifly for a year before transferring.

High School