Lead a team of Solution consultants across the globe responsible forconceptualizing and designing robust and scalable Track and Trace solutions that align with ourclient’s strategy and support their long-term growth goals. Our Solutions Consultants (SC) supportdirect and partner pre-sales opportunities, converting customer requirements into a state-of-the-artsolution that includes both a software architecture as well as a professional services scope of workthat will enable our customers to benefit from industry-leading Systech technologyKey deliverables include high-level system design, workflows, and software architecture forSystech’s cloud-based Traceability solutions. Determine themost appropriate product solutions while adhering to best practice conventions and industrystandards where applicable. The result of these efforts will be evaluation reports, solution designs,and scope of work definitions that enable the team to quote the project and theProfessional Services group to successfully deploy the solutions to assist the Sales teams to drive revenue and exceed targets Effectively motivate a team of SC’s to help us generate incremental revenue Ensure maximum team productively through effective communication and process development Implement required skills and product training programs Assimilate customer requirements and translate them into a workflow solutionmodifying solutions using our low code / no code application. Write technical design documents where required, and respond to RFI/RFPs Design and document business processes to identify appropriate configurations,integration points, and event triggers. Responsible for smooth handover of solution design to Professional Services, orpartners for implementation Arrange & perform product demonstrations

Specializing in providing services in areas such as supply chain mapping, traceability, serialisation, brand protection, anti-counterfeiting and business strategy.At Enfasi, we take a holistic approach to consulting and advisory. We work closely with clients to understand their goals and challenges and develop solutions that address their specific needs. Our approach is collaborative, transparent, and results driven.

Leadership: Lead delivery of project management and implementation services to our customers, including building, growing, and overseeing resource management, project delivery, and operational success metrics within the Solutions Architecture, Implementation, Data Services, Technical Project Management and Support teamsHire, train, and mentor managers to build teams that deliver rapid time to value and positive outcomes for customersOperational Efficiency: Build and scale service operations (i.e., people, processes, systems, and tools) to deliver a best-in-class customer experience while building effective and efficient delivery methodologiesDevelop policies, procedures, and technology based on industry standards to manage a growing organization and ensure operational efficiencyClosely monitor and review staffing levels to meet customer expectations and customer satisfaction, and/or document the need for additional staff depending on sales cycle/pipelineOwn operational metrics, such as time-to-value, customer satisfaction and on-time completion of projectsServices & Delivery:Oversee complete engagements from pre-sales, through design & implementation, data collection, analysis, and reportingEstablish clear objectives and metrics for the company's services delivery and understand the levers that drive profitabilityEnsure implementation projects are scoped accurately, both in terms of timeline, level of effort, and overall costs. Identify key product and process dependencies that will be critical components of project successEnsure compliance to the implementation methodology. Identify areas within the methodology that may need to be revised to improve efficiency or resultsTrack and monitor the progress of all projects to ensure customer expectations are met and projects are delivered within agreed-upon timeframesDevelop strategic plans to build and evolve Sourcemap services offeringsServe as an executive sponsor for strategic customers

• Act as the leader of subject matter experts, and develop a deep understanding of customer requirements, use-cases and enable the product team to attain a sector/industry level view of common requirements as well as differences. • Keeping up to date and providing information on international regulations, business/industry drivers and standards to inform the product roadmap.• Formalize the internal processes, lead, organize and carry out the implementation of technical documentation, internal procedures, and system design workshops• Manage and develop the creation of life cycle documentation (e.g., URS, functional specifications, and functional risk & impact assessments)• Identify generic (Industry level) and specific implementation challenges and develop practical recommendations / trade-offs to maximize customer value.• Collaborate with the Sales and Customer Success teams as a thought leader to align technology solutions with business strategies.• Act as an expert in Sourcemap product/solutions and how customers should implement them effectively.• Work closely with Sales, Support and Product Management colleagues to represent the “voice of the customer”.• Own operational and product success of customers by assisting in the onboarding, training, and educating customers on Sourcemap products.• Work alongside Sourcemap sales team as a technical partner and strategic advisor to generate and win new opportunities.• Contribute to and maintain the product and technological knowledgebase utilized by teams across the organization• Become an expert in leading detailed demonstrations across Sourcemap’s full product suite, working closely with Product teams to drive constant improvements to demo capabilities • Contribute to continuous improvement activities, leading and providing input into project and services lessons learned activities.• Manage the team of Solutions Architects to lead design change and troubleshooting activities during implementation

• Responsible for ensuring the delivery of solution strategy and capability across all sites to meet global legislation, while minimizing impacts on manufacturing and supply continuity operations. Created and managed the entire Change Management process.• Project was allocated for 1 year and I delivered in 8 months.• Development of the current and future supply chain solution strategy and standards.• Lead a project team including the design, process development and overall operation and strategy. Provided direction and ensured sufficient skills, knowledge and experience were in place to deliver the program successfully and prepare for the future.• Managed senior stakeholders on strategy, delivery against plan, budget, business requirements and influenced key decisions.• Ensure the definition and delivery of the required business solutions (standards, IT systems, equipment and processes), across all manufacturing sites.• Point of reference on technical or detailed serialization and coding related matters including serialization solution and industry development.• Interfaced to work with the business (LOC/market) to understand the regulatory requirements and commercial needs within the area of serialization and coding. Ensuring alignment with site capability including business requirements and solutions delivery.• Work with the business to understand traceability and coding requirements and ensure that project of work is established and delivered in a timely manner to fulfill requirements in alignment with compliance and business strategy.• Identification and confirmation of impacted SKU's for each market in the region, timing and prioritization, along with any special supply concerns. • Ensured all risks were identified, captured, escalated and mitigated.

Achieved operational objectives by contributing information and recommendations to strategic plans and reviews. Director of solution consulting, project and program management and professional services.Responsible for preparing and completing action plans, implementing production, productivity, quality, and customer-service standards. Using analytics to identify trends, determining system improvements and implementing change management and risk mitigation strategiesMeet financial objectives by forecasting requirements, preparing an annual budget, scheduling expenditures, analyzing variances and initiating corrective actions.Manage vendor and client relationships.Projects in the Life Sciences, Consumer Packaged Goods, Food and Beverage and the Tobacco industries.Determined areas for improvement and implemented processes to alleviate issues.Assessed needs for projects and made proposals to senior executives.Identified business issues through careful collaboration with key stakeholders.Created monthly forecast templates and resource management allocations for approved projects.Increased client revenue 22% by restructuring processes and advising executives on important decisions.Developed short-term goals and long-term strategic plans to improve risk control and develop risk mitigation strategies.Built and harmonized operations reports for executives.Established strategy for operationial reporting and analytics, identifying key needs for deliverables.Leveraged project management processes and tools to define and execute programs/projects.

Achieved operational objectives by contributing information and recommendations to strategic plans and reviews. Director of solution consulting, project and program management and professional services.Responsible for preparing and completing action plans, implementing production, productivity, quality, and customer-service standards. Using analytics to identify trends, determining system improvements and implementing change management and risk mitigation strategiesMeet financial objectives by forecasting requirements, preparing an annual budget, scheduling expenditures, analyzing variances and initiating corrective actions.Manage vendor and client relationships.Projects in the Life Sciences, Consumer Packaged Goods, Food and Beverage and the Tobacco industries.Determined areas for improvement and implemented processes to alleviate issues.Assessed needs for projects and made proposals to senior executives.Identified business issues through careful collaboration with key stakeholders.Created monthly forecast templates and resource management allocations for approved projects.Increased client revenue 22% by restructuring processes and advising executives on important decisions.Developed short-term goals and long-term strategic plans to improve risk control and develop risk mitigation strategies.Built and harmonized operations reports for executives.Established strategy for operationial reporting and analytics, identifying key needs for deliverables.Leveraged project management processes and tools to define and execute programs/projects.

Spearheaded the assessment and development of a future-proof serialization architecture for improved efficiency and compliance.Successfully explained the intricacies of the proposed serialization architecture to both technical and non-technical stakeholders.Played a key role in harmonizing diverse aspects within the organization, ensuring seamless integration of the new serialization architecture.Initiated and implemented changes in both technical and organizational contexts to optimize workflows and enhance overall operational effectiveness.Developed strategies to adapt the organization to evolving industry standards and best practices.Led the design and implementation of robust data and serial number management systems.Ensured accuracy and traceability of serialized data, minimizing errors and improving overall data integrity.Utilized extensive background knowledge to develop comprehensive proposals for improving methods, systems, and procedures.Presented innovative solutions with a strong focus on enhancing enterprise environments and achieving tangible business outcomes.Leveraged a strong strategic consulting background to provide valuable insights and guidance throughout the project lifecycle.Successfully managed project deliverables, ensuring alignment with organizational goals and objectives.Applied in-depth knowledge to optimize warehousing and logistics processes within the pharmaceutical manufacturing and supply chain.Implemented improvements that resulted in increased efficiency and cost savings.Demonstrated a profound understanding of the IT landscape in pharmaceutical manufacturing and supply chain environments.Maintained a deep understanding of current life sciences industry dynamics and trends.Successfully delivered engagements by conceptualizing solutions and adapting methodologies to achieve optimal outcomes.Played a pivotal role in business development, contributing to the growth and success of the organization.

Evaluated and defined internal and customer needs, implementing processes to address requirements.Organized project implementation resources and leveraged expertise to assist organizational rollout.Documented specialized data and requirements to address business demands.Led custom product training and deployment to meet organizational goals.Coordinated and managed internal projects and assignments to deliver seamless rollout.Cultivated project timelines, documentation, processes and updates to develop and manage tactical plans.Communicated regularly with customers concerning data exchange and technology integration.Wrote strategic business plans outlining need for departmental information technology resources.Represented professional services to external audiences through various sales and marketing avenues.Provided oversight and direction on development of prospective product offerings.Managed professional service team, celebrating milestones, supporting sales operations and determining future goals.Worked closely with team to support innovation in product research and development.Oversaw implementation and development of projects, minimizing operational deficiencies and driving customer satisfaction.Successfully managed budgets and allocated resources to maximize productivity and profitability.Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.

Management of field personnel to ensure customer engagements are met and that all work is completed safely and to the highest possible standard Responsible for managing the Field Engineering schedule for Systech field personnel and partner resources1st line technical authority and point of contact for the provision of technical advice on all field issues and escalation queries arising from field activity Assisting in managing partner supplier relationships to ensure we have adequate qualified and trained field engineering resources to manage all implementations across the global customer baseWork with internal FEs and Partner FEs to achieve sign off of necessary documents and related SOPs Program managing the installations, including tracking action items that surface at the field level and leading the troubleshooting/escalation of those issuesCoordinating internally with Sales, Operations, Engineering, Training, CCTS, Product and/or other groups to ensure successful implementationsManaging resource allocation and capacity planning tools to ensure optimal return on FE assetsProviding systematic feedback to product and engineering teams on field implementation issues and needs to ensure implementation speeds can continue to improve, and necessary product enhancements can be consideredProviding feedback to the Director of Field Operations and the Director of Training to assist in improving the training curriculum. Develop strong working relationships with key stakeholders: Partners supplying FE talent; Project Engineers; Project Managers; Customers on site; Customer Service, etc.Validates and makes recommendations to project documentation and project drawings as required.Understand Systech service delivery methodology and acts as the first line of customer contact and the owner of customer relationships. Field Operations Partner coordination which includes scheduling, escalations and general administration for all Partner resources.

Execute projects using standard project methodology and toolsManage day to day operational and tactical aspects of multiple or large scale projectsManage delivery teams that design, engineer, configure, deploy, and support installation ofassigned projectsServes as key participant in team and client meetingsEstablishes project objectives by analyzing project proposal while collaborating withmanagement and team membersCommunicate effectively with internal and external customers to identify project deliverablesReview and manage project specifications by analyzing product design, customerrequirements, and performance standardsCustomer Satisfaction on all projects is a high priority. Develop strong workingrelationships with clients. Continually seeks and capitalizes upon opportunities to increasecustomer satisfaction and deepen client relationships. Meet agreed-upon client project deadlines within budget and using approved protocolsCreate and execute detailed project work plans, and revise as appropriate to meet changingneeds and requirements of the projectMaintain project management system on assigned projects – Project Schedule, Issues,Billing Triggers.Manage financial aspects of all projects Maintains an accurate Forecast for Revenue Recognition for all projects.Responsible for delivering the Revenue forecast. Ensures accurate invoicing, and monitors receivables for all projects underhis/her direction.Analyzes profitability, revenue, and utilization across projects.Addresses elevated billing issues when they arise Prepares project status reports by collecting, analyzing, summarizing information & trends Manages and mitigates risk across projects. Collaborate with sales staff on project deliverables Contributes to team effort by accomplishing related results as needed

Provides on-site start-up support for Systech software and equipment, in addition to technical assistance to help troubleshoot and repair equipment. Installs new or modified equipment at customer's facility to ensure full functionality according to specifications, including electrical testing and optical set up. Coordinates problem resolution with engineering, customer support, and other personnel to expedite repairs. Maintains high quality and on time Field Trip Reports. Communicates and alerts Project Managers of all exceptions and/or events that might affect project deliverables. Updates delivered Engineering packages, or provide updated information to the Project Engineer, as needed for “As Built” updates. Validates and makes recommendations to project documentation and project drawings as required. Provides customer documentation including operator guide and updates to standard electrical drawings as required. Develops and conducts customer training on the safe operation of Systech equipment. Follows all necessary compliance with safety regulations and knowledge of FDA regulations and standards. Understand Systech service delivery methodology and acts as the first line of customer contact and the owner of customer relationships Significant coordination with customers and OEM partner companies is required Follows all necessary compliance and all safety regulations.

Establish and maintain long term relationships from randomly selected Panel Members.Responsible for prioritizing, scheduling, and completing all work following established policy and guidelines in an assigned territory.Electrical engineering, soldering, wired an wireless networking.Responsible for maintaining work assignments to meet various Nielsen objectives and performance goals including Market and Sample commitments, contractual requirements, quality standards, policy and procedural requirements, and customer satisfaction.Responsible for accurately collecting and reporting Panel demographics and audience information using Nielsen proprietary software.Responsible for diagnosing and troubleshooting data / equipment and taking necessary corrective action to collect and retrieve accurate audience data.Ensure collection and transmission equipment is properly installed and configured in Nielsen Panels to transmit necessary audience data.Educates and coaches Panel members on operation and usage of Nielsen equipment to ensure optimum performance results.Coaches each Panel member regarding security procedures and expected participation responsibilities to protect the integrity of the Nielsen sample.Must use negotiation skills to gain and maintain cooperation of Panel members, solicit additional participation in Nielsen samples, such as PC measurement, portable video, and others.