Adam Beitz Email & Phone Number

Chicago, Illinois, United States

Container maintenance and repair

Monitored filing team for accurate and timely filing of rates, compliant with company and FMC guidelinesResolved rate retrieval issues in collaboration with customer service agentsAnalyzed department processes, created SOP’s and coordinated transition of functions to shared service center. On boarded new employees as part of accounts receivable teamCollaborated in design of new ACH databases

Collaborated with customer service agents to address rate issues, addressed contract discrepancies, and filed monthly updates for commodity specific rate agreements Built reports to monitor productivity and volume of department tasks during transition to remote work settingAssisted with auditing requests involving billing and contract discrepancies

Rosemont Il

Trained new employees on internal finance system and accounts receivable functionsRecommended credit decisions based on outstanding debt for clients on a monthly basisImplemented 4DX program to achieve department goalof reduced past due outstanding

Rosemont Il

Established relationship with large volume accounts to establish mutually beneficial billing arrangements Reported outstanding data and action plans for collections teamReconciled payments for over 50 large accounts and worked cross functionally to address freight disputes

Rosemont Il

Assisted customers and their truckers in retrieving and returning containers and chassis throughout the Midwest regionCollaborated with vendors to ensure timely turnaround on inventory of containersApproved estimates for maintenance and repair of equipment

Rosemont Il

Assisted customers via email/phone throughout documentation process and communicated costs and procedures Assigned daily workload for department Collaborated with vessel teams to ensure timely finalization of documentation for customs submission

Northbrook & Naperville, Illinois

Northbrook, Illinois

•Produced content for email, brochure, website, and managed social media accounts•Exceeded sales expectations by effectively communicating benefits to customers via face to face, phone and email •Executed video/image editing and restoration and performed quality assurance on customer projects

Bloomington/Normal, Illinois Area

•Led team of students in a consulting role and reported directly to board of directors•Developed capital campaign to raise $600,000•Provided detailed analyses and recommendations to improve operations