Adam Freeman Email & Phone Number

London, London, Gb

Business Manager responsible for project management of Man Numeric technology initiatives, directly supporting the Head of Numeric Engineering and Man Group Co-Head of Technology

New York, Ny, Us

Project manager responsible for directing non-client facing operations for complex fund events within the Fund Accounting division of Corporate Investment Bank

• Initiated the buildout of all Operations workflows for a seed-stage luxury vacation rental company while reporting directly to the company's COO• Drafted, refined, and launched operations workflows and standard operating procedures in preparation for the pilot merger• Consulted with tech-stack managers to build and continuously improve Portoro’s operations CRM, task management database, and IoT administrative portals• Conducted due diligence, built critical path, and executed change management for 40-asset pilot M&A purchase• Spearheaded M&A playbook construction through cross-functional project scoping and translation of roles, responsibilities, and department head requirements, culminating as an interactive guideline within LucidChart• Engineered custom inspection, cleaning, and maintenance task templates to elevate property visit effectiveness

Austin, Texas, Us

• Promoted within the PMO department due to ingenuity and proven success owning cross-functional, value-adding projects•Managed a hybrid portfolio of 20 projects and one program aimed at increasing additional service revenue, boosting platform ratings and net promoter score (NPS), and reducing friction and redundancies within operations workflows• Collaborated with the Product team to transition 750 live assets from the existing smart home automation system to a newer, more robust system that decreased monthly utility spend by 8% and reduced guest check-in issues by 15%• Restructured Property Audit Program resulting in a $30,000 yearly cost reduction and metric-driven property selection• Interviewed, hired, onboarded, scheduled, and performance managed twenty ICs responsible for performing on-site property audit inspections• Built and refined direct report workflows leading to a 20% increase in supported projects within managed PMO vertical

Austin, Texas, Us

• Promoted within the PMO department due to exceptional project quality and exceeding key performance objectives• Founded and piloted metric-driven Property Audit Program, auditing over 1000 vacation rentals over an 18-month period in 20 markets ($100,000 annual budget), leading to a 23% reduction in guest complaints and a 10% improvement in customer review and NPS scores• Developed SalesForce dashboards to surveil adherence to project protocol, presented findings to executive management, and crafted a plan with market operations leadership to remedy compliance issues• Identified $20,000 in extraneous utility spend and directed reconciliation action items with the finance department• Created an electronic tracking system to monitor consumption of complimentary in-home goods and prepared financial reports for vendors to assess partnership success and modify placement strategy

Austin, Texas, Us

• Assisted in managing a 15-project portfolio focused on reinventing operations protocol to meet guest satisfaction KPIs• Collaborated with supply chain, onboarding, finance, and product teams to drive cross-functional projects to support the scaling from 400 to 1,500 live vacation rentals• Led project scoping calls, audited existing workflows, built updated operating procedures, tracked metric changes, and presented project outcomes to executive management while following PMI guidelines• Created standard operating procedures for market-operations team service schedule, leading to regimented, efficient resource allocation and a 12% increase in portfolio-wide active guests serviced• Immersed in PMI guidelines to begin building project scope, project charter, and project plan documentation

Austin, Texas, Us

• Part-time internship reporting directly to the Onboarding Manager, responsible for assisting in the transformation process between property management agreement signing and operational launch of vacation rentals.• Supported the onboarding of 120 luxury vacation rentals through vendor management, lifecycle documentation construction, utility program building, and property management software customization

Los Angeles, Ca, Us

• Audited, organized, and analyzed American-Indian Census data using Microsoft Excel and STATA for associate Economics professor

Aliso Viejo, California, Us

• Wire-framed preliminary company website, created company application documents, and edited company guidelines using Adobe Acrobat• Researched competitor loan packages and used Microsoft Excel and Lending QB to aid in company pricing metrics

• Employee for Lido Island Yacht Club snack bar and private catering events• Managed scheduling, set up event décor, prepared food, and served at 100+ person banquets working under the supervision of the Head Chef

Bachelor Of Arts - Ba, Economics

High School Diploma