• Establish the correct business structure to minimise risks to the business and clients• Source, schedule and manage registered builders, electricians, plumbers, carpenters, tilers and other trades as required to complete small, medium and large construction works• Built maintenance-monitoring schedules and utilise accordingly• Comply with all laws set out by the Victorian Building Authority (VBA) and seek clarification from the VBA where required

Responsible for delivering efficiencies in the project change request (PCR) and contract change requests (CCR) process. Review all National Australia Bank Account Transition and Transformation MS Project Schedules and ensure they meet benchmark quality requirements for uploading into an MS Project aggregation (MAPiT) tool.• Conducted a detailed review of open PCR’s and CCR’s with a focus on revenue generating PCR’s and identify major roadblocks• Conducted a detailed review of the PCR and CCR process• Reviewed all National Australia Bank Account MS Project Schedules• Developed quality criteria, communication plan, stakeholder management plan and reporting framework for MS Project schedules and PCR/CCR’s.

Responsible for leading a team of 6 Transition Managers and 2 communications specialists to transition local roles to Global Delivery Centres in India, China and Malaysia resulting $40 Mil cost reduction for the client.• Developed the master project plan and other associated plans for the project, working with relevant staff and stakeholders• Managed delivery of the project and work with key stakeholders and others as appropriate to ensure sufficient resources for the project• Ensured the project delivers the required benefits on time and on target, meeting quality and financial constraints• Prepared and presented joint status review reports to the Program Control Board• Responsible for the definition, documentation and successful completion of work within the IBM project-management framework• Worked closely with the customer to ensure that all Australian Prudential Regulatory Authority (APRA) regulations are adhered to• Developed and maintained communication at all levels across the organisation to facilitate smooth and effective delivery of projects• Designed, organised and facilitated change activity with staff at all levels and external stakeholders, developing changes that will meet their requirements and deliver the desired outcomes of the department

Responsible for delivering multiple complex projects into one of Telstra’s most sensitive environments; Customer Care and Billing environment under tight timeframes. Lead and manage all teams required to deliver the solutions; on time, on budget and to the highest quality standards. Team sizes varied from 2 on small projects to 8 on larger projects. Budgets varied from $100,000 to $15mil• Delivered multiple, concurrent large complex mid-range Sun Microsystem infrastructure projects• Provided provision of leadership, management and direction of infrastructure projects• Established strong relationships with teams to ensure on-time delivery of projects• Effectively management of customer expectations to build stronger relationships• Generated project schedules, risk and issue logs, communication plans and high quality weekly reports ensuring information is correctly stored in the Project Control Book (PCB) according to IBM guidelines• Implemented technical change requests• Mentored other Customer Care and Billing (CC&B) team members as required• Assessed pre-existing processes, tools, documentation and staffing within the organisation• Organised an orderly transfer of staff, knowledge and services from the current operation to IBM so the Service Delivery team can assume management responsibilities for the in-scope services by service commencement date

Management of customer maintenance projects on a day to day basis, including Ford (Australia and New Zealand), Ford Racing, Ford Dealers, BP, Monash IVF, Monash Ultrasound, Mars Fundraising, Australian Retirement Fund and Car Select NZ websites.Management of full project lifecycle of fee-paying customer projects including Ford Commercial Vehicles, Ford Explorer 2003-vehicle release, usedford.co.nz, usedmazda.co.nz Planpower, Bonland and Mt Penang Parklands.Co-ordination and development of Technical and Functional Specifications.Generation and management of MS Project schedules for projects on an ongoing basis.Writing and management of Project Definition Documents that detail project deliverables, issues, risks, project team, assumptions, schedules and deadlines, and project processes.Writing of quotes (Response to Brief and Tender Responses) for new projects.Managed and planned for the resources required throughout the lifecycle of the project from Design Architects through to Testing.Management of Hyro’s Content Management System project and other internal projects.Management and liaison with customers on a daily basis.

Effective management of the openCI 3.2.0 project within a timeframe of 8 months and a budget of approximately $2.9M.Generation of a project plan detailing all project criteria, deliverables and milestones.Generation of a project schedule using MS Project.Formulation of the project budget.Tracking of project budget to ensure it is updated, reforecasted and submitted to senior management on a timely basis.Management of all release and quality criteria in conjunction with the Software Configuration Management team and the System Test Team.General team management including:Management and mentoring of 19 project members including 3 Technical Leads.Resolution of project issues.HR and Employee Development Management.Tracking project milestones using MS Project and Estimates to Complete.Management and maintenance of project risks, issues and action items, ensuring all have mitigation strategies.Co-ordination of weekly team meetings to encourage effective communication between team members.

Researched, constructed and tracked the departmental and project budgets for the OSS group to the value of approximately $17M for 2000 and 2002.Updated and submitted monthly project finance reports on timely basis to senior management.Writing of the monthly board report for the (OSS openCI) Technology Group.Managed the entire change control process (through DDTS) for the product development group.Responsible for generating short and long-term project plans for the (OSS openCI) Technology Group.Version control of Project Plans and other process documentation.Tracked project metrics including task/milestone slippage, lines of code changed, compliance to budget (effort and cost) and defect arrival and fix rates.Coordinated Project Managers to ensure cross team action items were completed successfully.Provided the co-ordination to ensure all time reporting/time sheet records are successfully maintained.Assisted with the day to day management of the (OSS openCI) Technology Group.