Shepherd leadership of an independent, non-denominational church on Lopez Island, Washington.

Owner operator of Bentley Mobile RV Services, LLC (dba Bentley Mobile RV Tank Cleaning) an RV service technician business focusing on cleaning waste tanks, both black and gray water, and unclogging toilets.

Shepherd leadership and pastoral care of an established non-denominational and inter-denominational congregation.

* Lead by example.* Manage commitments to customers and ensure delivery of service quality expectations.* Consistently led region in EBITDA and direct labor costs, as a percentage of revenue.* Mentoring and training of account management and office support personnel.* Achieved a 36% increase in employee loyalty and engagement scores.* Accountable for company operations in Oregon and Southern Washington.* Develop partnership with Sales to promote organic growth. * P&L including Revenue, Gross Profit, and EBITDA growth.* Promote and embody AlliedBarton's culture, values and beliefs with passion.* Three direct reports selected for annual Regional Manager of the Year awards.* Two security officers selected for annual Regional Heroism awards.* Regional Consultative Negotiation Skills Train-the-Trainer.* Regional Quality Assurance Representative.

* Responsible for all operations and support functions in Oregon and Southern Washington

* Conduct various training sessions including new hire orientation, state-mandated certification/re-certification training, and supervisor workshops.* Work with operations team to improve overall training program use and compliance for >380 employees.* Develop, review, and revise site on-the-job training programs.

* Manage all operational aspects of 1,200 hours-per-week of business at three commercial class-A high-rise buildings.* Mentor and develop a 24/7 shift supervisory team.* Develop on-site learning and training programs for continued proficiency in site procedures.* Review and revise site procedures manuals.* Ensure customer satisfaction through regular interaction.* Responsible for payroll and invoice accuracy.