-develop and deliver on the job and classroom training to new technicians-use data to deliver timely and targeted continuous trading to all employees-create and maintain all process documents for the department-manage user learning across multiple learning management systems-keep records of technician training needs and completed training

-Train all new employees -Diagnose issues with laptops and tablets that are sent in by customers, businesses, and school systems using various troubleshooting techniques -Repair the units by replacing the parts ordered by the diagnostics team, update drivers, and/or alter the BIOS settings -Test the units to ensure the original issue has been fixed and no additional problems have been discoveredIn the short time I've been there, I've been awarded the Employee of the Month award and the Strides of Greatness award.

-Create, teach, and asses lessons for Accelerated Pre-Calculus, AP Calculus AB, AP Physics, and Honors Physics. -Assists peers in setting up and troubleshooting projectors, printers, laptops, desktops, 3D printers, etc -Teacher mentor for the Robotics and Engineering club and assist students in building, programming, and troubleshooting robots to compete in state-wide competitions. This included training high school students in the safety and use of power tools (band saws, table saws, sanders, drill presses, etc) and in the safety of wiring and soldering electronics -Create and edit YouTube videos teaching students various math concepts to assist my own students and other students around the world -Teacher mentor for the Strategy Gaming Club where I helped teach students about inductive and deductive reasoning -Diffuse situations with stressed out or upset students/parents using proven deescalation techniques -Present at state-wide conferences about my teaching techniques, how I integrate technology into my classroom, and how we can use technology to assist our students -Collect and analyze data in the short and long term to improve lesson quality and content retention for the current and future semesters-Communicate effectively with multiple stakeholders that have varying levels of content knowledge including parents, teachers, students, and administratorsIn my first year eligible, I was awarded the Teacher of the Year award. In the same school year I was also awarded the Outstanding Technology Teach of the Year award.

-Create, teach, and asses lessons for Integrated Trigonometry and AP Calculus AB-Coach the Norcross Swim Team by making training schedules and assisting students in improving their times. I also created an Excel document that would automatically populate a line-up for an upcoming swim meet using times from previous meets and practice times.-Collect and analyze data in the short and long term to improve lesson quality and content retention for the current and future semesters