3 month secondment from Surrey Heartlands CCG to support the COVID-19 response programme.

Vocal tutor at the ACM Part Time School teaching ACM Juniors and ACM Band Academy.

• To provide support to customers in the development of Strategic Commissioning Plans, Operating Plans or performance meetings• Responsible for writing the monthly Performance Report for the Commissioning, Finance, and Performance Committee• To lead on mental health and unplanned care business intelligence requirements and monthly reporting. • To participate in the regular and routine reporting for internal and external requirement, within deadlines and to the department standard.• To support the Information and Performance Manager, or other senior managers within the CCG.• To provide training to customers in our services, processes and systems.• To provide line management to Information analyst in the team and ensure work is delegated appropriately and training and support is given.• Be mindful of, and do whatever possible, as appropriate to this role and level of responsibility, to enable NHS Guildford and Waverley CCG to fulfil its statutory duty for the management of public funds, and to improve clinical outcomes for patients.• To undertake and complete complex ad-hoc requests in line with the department’s policy and procedures, and to ensure exceptions and problems are escalated where appropriate.

Job Summary • To provide support to Guildford & Waverley CCG’s customers in the development of their Strategic Commissioning Plans, their Operating Plans and quality and performance meetings.• To participate in the regular and routine reporting for internal and external requirement, within tight deadlines and to departmental standards. • To support the Performance and Information Manager, and other senior managers within the CCG• To provide training to customers in the CCG’s services, processes and systems. • Be mindful of, and do whatever possible, as appropriate to this role and level of responsibility, to enable NHS Guildford and Waverley CCG to fulfill its statutory duty for the management of public funds, and to improve clinical outcomes for patients. • To ensure that at all times I represent the CCG positively in any discussion with our customers (or future potential customers) • To undertake and complete complex ad-hoc requests in line with the department’s policy and procedure, and to ensure exceptions and problems are escalated where appropriate Key Working Relationships:Head of Performance and Information Performance and Information Managers Senior Performance and Information Analyst Contracting and Clinical Commissioning TeamFinance ManagersOther CCG staff Service Trusts e.g. South London CSU, Royal Surrey County HospitalOther CCG’s Contractors Providers Patients and general public

To provide full support to an acute medicine Specialty Manager and work collaboratively within the medicine specialty business unit management team. Coordination of project work to support service transformation and development: day to day management of all administrative and clerical services. Working with the Specialty Manager to ensure that the strategic business unit service meets and achieves national performance indicators; i.e. 18 weeks, all quality, activity and financial targets and indicators. Specialties: Cardiology, Respiratory Medicine, Diabetes & Endocrinology, Gastroenterology, Rheumatology, Dermatology, Neurology

To deliver exemplar IT Training to all levels of staff (Clinical and Non-Clinical) in both in-house systems, including the hospital PAS system (OASIS), pathology results system (WinPath), and MS Office. Responsible for all areas of training preparation, documentation, and delivery. Assist in the planning and delivery of an IM&T Training Programme which supports the strategic objectives outlined in the Trusts annual development plan. Assist in the training planning and delivery of system implementations. To work as part of the IM&T Support Services Team and Trust to support the development of the service, so that it continues to support the business needs of the organisation. Promote new ways of working to all levels of staff throughout the organisation.

To provide support to all users of the Electronic Patient Records System (OASIS) and 1st line desktop support for PC users. This involved operation of the IT Service Desk function, assistance with the maintenance of key reference files, testing and quality assurance of new software releases, and a broad range of application support issues. Ad-hoc and back office work for all types of staff, both clinical and non-clinical, at all levels throughout the hospital.