As a Managing Director, I specialize in developing and executing strategic initiatives that drive business growth and maintain a competitive edge. My leadership is built on a foundation of data-driven decision-making and a deep understanding of market trends.I focus on business development by identifying new market opportunities, expanding product portfolios, and introducing innovative solutions. I manage key client relationships and create sales strategies that directly contribute to revenue growth and market expansion.I also oversee financial management, including budgeting, forecasting, and cost analysis, with a strong emphasis on optimizing expenditures and improving profitability. Ensuring long-term financial stability is at the core of my approach.In terms of process optimization, I apply Lean methodologies and continuous improvement principles to streamline operations, boost efficiency, and reduce costs, while maintaining the highest standards of quality.I take pride in leading and developing high-performing teams by fostering a culture of collaboration, transparency, and growth. I align individual development goals with the broader organizational strategy to maximize team performance and achieve company-wide success.Additionally, I design and implement marketing and sales strategies that drive both revenue growth and brand recognition. My focus on building lasting relationships ensures consistent market presence.I am also responsible for overseeing compliance with legal and industry regulations while actively managing business risks. I implement robust risk management frameworks to protect the company’s interests and uphold ethical business standards.

From February 2020, I led business development efforts, and as of July 2023, I served as Acting Managing Director. My main focus was on driving growth, improving operations, and expanding our market reach.I led the implementation of ERP systems, which helped streamline operations and improve how we managed data and workflows. This made our processes more efficient and enabled the team to make more informed decisions.In product development, I worked closely with teams to ensure that what we created not only met market demands but also kept us ahead of the competition. Innovation was always a priority, and I constantly sought ways to enhance our offerings.I also oversaw marketing strategies, working to boost brand visibility and strengthen customer engagement. These strategies helped grow our presence in the market and reach new audiences.When it came to pricing, I developed pricing policies that kept us competitive while ensuring maximum profitability. It was all about finding that balance between customer value and company success.A significant part of my role involved client prospecting and relationship management. I focused on expanding our customer base while also nurturing long-term relationships with our existing clients. Building and maintaining strong partnerships was key to our ongoing growth.

FCU

VEDaaS is the risk management department of Refinitiv that provides the best data solutions in the business. - Management and ownership of the day-to-day customer interactions and projects - Controlled customer relationship management strategy - Produced re-usable support materials for clients, sales, and support staff - Ownership, management and coordination of multiple projects under tight deadlines - Multi-level stakeholder management, including foreign executives and company VPs

- Managing KYC Team providing services to Thomson Reuters customers;- Managing Projects for Thomson Reuters KEY Customers;- Managing Projects for prospect Clients;- Reporting and supporting all stakeholders in the timely delivery of requested KYC products;- Ensuring that operations are in line with procedures and SLA requirements;- Supporting Operations Manager in executing operational goals of the department;- Providing expert guidance on specialist subject;- Establishing a functional process at best practice level;- Coaching, mentoring and developing team members;

- Managing the delivery of timely and accurate KYC records in line with policy and processes and client expectations.- Coaching, mentoring and providing training in the field of AML / KYC and of the Policy- Coordination of a project for a Key Client on QC level- Cooperation with Knowledge Management Team, Client Liaison and Business Support to ensure top quality records.

- Investigation of clients and the activity on their accounts to detect suspicions of money laundering;- Conducting analyses from request to successful completion using data derived from internal systems, the Internet and commercial databases;- Preparation of presentations based on collected data;- Operating within agreed business SLA, confidentiality standards and using global !standard policies, procedures and tools

- Performing Due Diligence & Risk Assessment (KYC) of corporate clients from EMEA Region - France, Belgium, Luxembourg;- Building and keeping up good relationship with business partners;- Being in line with and understanding Business As Usual (BAU) processes, Compliance rules and regulatory guidelines;- Quality Assurance of Due Diligence analysis based on AML procedures and specific local law requirements

- Active acquisition and maintenance of strategic clients of Telco sectors;- Managing a team of consultants;- Identifying and defining customer needs and advise on the proposed solutions;- Negotiating cooperation and maintaining long term relationships with clients, direct sales of advanced IT solutions and consulting

- Working with corporate and retail customers, - A full customer service before and after sales, - Cold calling, - Handling the banking system,- Creating investment portfolios, - Preparing presentations for specific investment offers, - Cross-selling,