MSP LAB is The IT authority for Independent Schools. Our vision is to enable today's students to become tomorrow's leaders.We deliver outstanding IT to prestigious UK Independent Schools through distinct and attentive counsel.

Focusing on IT within Independent Schools.The key focus of my role is how technology is integrated into the classroom and ultimately IT becoming an enabler to teaching and learning.SalesFluent in Solution Selling and understanding clients requirements and presenting complex and multi-vendor proposals. Being able to speak and present to stakeholders and C-Level executives to communication technologies and skilled at handling objections. Overachieving and excelling on… Show more Focusing on IT within Independent Schools.The key focus of my role is how technology is integrated into the classroom and ultimately IT becoming an enabler to teaching and learning.SalesFluent in Solution Selling and understanding clients requirements and presenting complex and multi-vendor proposals. Being able to speak and present to stakeholders and C-Level executives to communication technologies and skilled at handling objections. Overachieving and excelling on quarterly and annual company targets and KPIs.Excellent track record, in generating and finding new business, in specific demographic and able to demonstrate company values and services, exceeding expectations.Disciplined sales process from prospecting to forecasting and closing, whilst keeping company systems maintained and partners updated throughout the sales cycle. Account management Rewarded by developing and maintaining long strategic relationships, adding "sticky" valued clients. Every person I do business with receives the same "first class service" enjoying our personalised relationship. Keeping connected using various methods of communication and making myself always available has proven to be a winning formula. Build Digital strategiesWidely recognised for co-creating Digital Strategies and 3 - 5 year roadmaps aligning to budgets. Using my expertise, we can help you achieve digital innovation for agile working, remote teaching, modern workplace or 1-2-1 rollouts. Successful Strategic ProjectsDelivering value to businesses by understanding challenges and solving them with successfully deliver projects within time and budget. Our portfolio is comprehensive and allows technology and user adoption growth.  Vendor RelationshipsWorking closely with our Product and Partners gaining mutual incremental growth & success, as well as research, evaluate and recommend new opportunities. Show less

The IT Network Manager is responsible for the Monmouth Schools smooth running and operation of the infrastructure. Managing a dedicated team throughout the IT Support Lines working to ITIL standards. It is important to deliver technology within a cost effective budget while keeping equipment refreshed and introducing new systems. Responsibility of all aspects of technology from the MIS and alumni databases to the network infrastructure and data centre. To provide strategic development… Show more The IT Network Manager is responsible for the Monmouth Schools smooth running and operation of the infrastructure. Managing a dedicated team throughout the IT Support Lines working to ITIL standards. It is important to deliver technology within a cost effective budget while keeping equipment refreshed and introducing new systems. Responsibility of all aspects of technology from the MIS and alumni databases to the network infrastructure and data centre. To provide strategic development and guidance to steering groups and stakeholders delivering first class IT to aid teaching and learning. Preparation, management and monitoring of the foundation IT, telephony and reprographics budgets Noticable Achievements• Cloud migration to consolidate a number of spaces into a single O365 & Azure AD Tenancy.• Refreshing and fine-tuning a print solution with our IT partners, which allowed in depth financial analyses, saving on annual cost and reduced estimate paper court from 2.8m to 2.1m pages.• Secured an annual saving of 9% from revenue spending • Design and scoping a segregated network, introducing VLANS for security and QOS.• Review and refresh of systems, including migrating Windows servers to 2012 R2, VMware v6 and introducing a 5 year rolling strategy for end point and classroom hardware in alignment with the budget.• Restructure of the IT team to imitate and follow ITIL best practices and procedures.• Write and produce detailed network and IT system documentation.• Introducing new classroom technology Show less

Working within the Technology and Transformation department at Hoople Ltd for clients such as the Herefordshire Council and NHS Wye Valley Trust. I work with a large team of dedicated infrastructure/networking engineers in a fast paced environment with technology and vendors such as:-Symantec NetBackup-EMC Clarion-Dell Blade-Cisco Adaptive Security Appliance (ASA)-Egress Email Encryption-N3 Networks-Janet Networks-GCSX Networks-Symantec Enterprise… Show more Working within the Technology and Transformation department at Hoople Ltd for clients such as the Herefordshire Council and NHS Wye Valley Trust. I work with a large team of dedicated infrastructure/networking engineers in a fast paced environment with technology and vendors such as:-Symantec NetBackup-EMC Clarion-Dell Blade-Cisco Adaptive Security Appliance (ASA)-Egress Email Encryption-N3 Networks-Janet Networks-GCSX Networks-Symantec Enterprise Vault-McAfee-Websense Triton-MailScanner-Solar Winds Show less

Commercial provides full managed IT services for the public and private sector. I was positioned on a client site at Monmouth School. My role included providing 3rd line support for servers and storage and overseeing the the network infrastructure. I worked to an ITIL standard receiving calls from the service desk and managing myself and junior engineers ensuring SLAs are met inline with the customer expectations. I reported and managed the daily uptime and statics of the site infrastructure… Show more Commercial provides full managed IT services for the public and private sector. I was positioned on a client site at Monmouth School. My role included providing 3rd line support for servers and storage and overseeing the the network infrastructure. I worked to an ITIL standard receiving calls from the service desk and managing myself and junior engineers ensuring SLAs are met inline with the customer expectations. I reported and managed the daily uptime and statics of the site infrastructure, making sure best practices are always followed and systems are kept upto date. It was my personal task to be proactive and resolve any incidents before they affected the business. During my time at Monmouth School I implemented Citrix 7.6 VDI solution, SCCM for anti-virus, client management and WSUS. Installed and configured HP P4000 storage, site to site VPN and upgraded VMWare to 5.5. I was the technical lead on migration domains including Exchange 2003 into our forest using ADMT.Major Technologies include:Server 03 - 2012 R2VMware ESX 5.5VCentreCitrix XenDesktop & XenApp 7.5/7.6Exchange 2010ADMT MigrationSymantic Backup ExecVeeam 8HP Proliant ServersDell PowerEdgeHP SAN (lefthand)HP Procurve NetworkingSonicWallAvaya VOIP Show less

Working as 2nd and 3rd Line support reporting directly to the System Operations Manager. My responsibilities include being part of day-to-day operations within IT Support Team that includes assigning tasks, prioritizing work and resource management. One of my main tasks when joining the company was to project manage the refresh of computer equipment.

Working for Princess Cruises as an I.T. Officer was demanding being a split role job of Network Administrator, IT Manager & Windows Support. Working at sea on cruise ship meant I would need to manage my team to resolve any issues that arise as we don't have the convenience or luxury of a specialists, parts as you can rely on land based jobs.