Supervise the team in providing best-in-class service on a daily basisCoach and develop the team and drive Associate engagementUphold operating procedures and service and safety standards, especially Guest SatisfactionEnsure all Guest areas are staffed and functioning efficientlyFocus on business metrics to drive performanceMaximize profit and revenue

Manager of the daily operations at the Denver Center for Performing Arts (DCPA) in the Helen Bonfils Theater Complex (consisting of 3 bars plus the Seawell Ballroom). Additionally, I was responsible for operational and inventory support for the Garner Galleria Theater and bar team. I managed my well-trained team of 10-20 bartenders to service between 1500-2000 patrons of both the multiple theaters as well as private events, and my primary responsibilities were Hiring, training, scheduling, and supervising up to 20 bartenders  On site management of multiple events to ensure a positive customer experience  Ordering and maintaining the inventory to support multiple and simultaneous events. Maintenance of all inventory controls and records  Ensured all bar areas and personnel met company standard

Provided daily operational support throughout the Mile-High Stadium private suites and Club level entertainment areas, including the set-up and takedown of all event spaces and day of game preparations. Order and maintain a proper level of liquor in the supply cage, through weekly cycle counting Supervised coworkers to ensure up to the moment concessions to 130 private suites and private club Set-up and take down of all events  Helped develop a cohesive work environment of committed employees to provide optimal service

 Dispatched 10-15 delivery drivers to ensure prompt delivery to customers Developed expedited process of order pulling to shorten in-house pulling time

 Delivered up to 100 plus packages daily to customers around the Denver Metro area

Responsibilities Include: Packing and Shipping orders via USPS and UPS Worldship, Processing Orders via Volusion, Maintaining a clean Warehouse space, Receiving of shipments, Maintaining and Ordering of supplies, inventory control, stock rotation of perishable items, communicating with buyer about products with low inventory counts, preparing tags/stickers for products, gift wrapping and basket making, processing of customer returns via Volusion and Quickbooks, customer service, writing of warehouse procedures when necessary, managing holiday help, creation of purchase orders/invoices/sales receipts in Quickbooks, and other administrative duties.

Responsibilities include: Managing the day-to-day operations of the bookstore including Product Purchasing, merchandising, product intake/distribution, shipping/receiving, management of online sales, counter operation, customer service, general store up-keep, inventory management /archiving and bookkeeping.

Responsibilities include: Managing the day-to-day operations of the bookstore including Product Purchasing, merchandising, product intake/distribution, volunteer coordination, management of online sales, counter operation, customer service, general store up-keep, community outreach/support, in-store construction, inventory management /archiving, event coordination, and bookkeeping.

Washington Public Interest Research Group (WashPIRG) WashPIRG is an independent statewide student organization that works on issues like environmental protection, consumer protection, and hunger and homelessness. For 30 years students with their campus WashPIRG chapters have been making a real difference in people's lives and winning concrete changes to build a better world. Member recruitment, coordination, retention. Campaign and project management Student and faculty/administration outreach and coordination Graphic design and information distribution Public speaking Event set up and management