Adam Carson Email & Phone Number

London, ON, CA

London, Ontario, Canada

• As Customer Success Manager, I help customers formulate strategy and direction by leveraging my in-depth knowledge of FreePoint’s products and services. Key Responsibilities:
• Directing the Customer Success program, FreePoint's initiative to ensure successful adoption and value realization for customers
• Utilizing strategic probing to identify, evaluate, design, and propose business solutions
• Designing appropriate post-sale implementation plans
• Collaborating effectively with other parties involved: support, development, sales, and executive level business leaders
• Analyzing market factors to anticipate and identify customer problems/needs and recommending appropriate solutions

• As SDR, I proactively identified and created new qualified sales opportunities within our target sectors. My role involved lead generation, qualification, and collaboration with the account management team to achieve.
• Conducted research to identify potential customers
• Created lead lists from business database software
• Executed cold outreach over email, phone, and in-person to engage potential customers
• Scheduled calls and meetings to move leads through the sales pipeline
• Worked closely with the account management team to drive revenue growth

Collaborated with the team to help run the Tube Track

London, Ontario, Canada

• As a B2B Sales Rep for American Express Bank of Canada, I was responsible for filling the sales pipeline with daily leads through consistent and effective cold calling techniques. Achievements:
• Brought in multiple billion annual revenue clients - white whale accounts targeted specifically by Amex, designated for mega corporate privileges
• Consistently exceeded the goals for expansion for specific portfolios of customers each month
• Broke the company record for most leads in a dayKey Responsibilities
• Spearheaded the implementation of cold calling strategies to maximize lead generation for American Express Custom Tailored Expense Programs
• Managed and executed a high volume of daily outbound calls to potential clients

Mississauga, Ontario, Canada

Ran bottling machine for acidsBottled sulfuric, hydrofluoric, hydrochloric acidsPrepared skids safely for long-haul transport of dangerous goods

Used ANDON System to ensure best just-in-time manufacturing practicesLocated materials throughout the facility and delivered to machine operatorsCollaborated with machine operators and setups to improve delivery times