Adam Close Email & Phone Number

Boston, Ma, Us

Boston, Massachusetts

Boston, Massachusetts

Boston, Ma

• Led project and enhancement initiatives in support of the digital properties within Wells Fargo Asset Management.• Managed product releases by providing project oversight, constructing and maintaining project roadmaps, drafting business and functional requirements, creating process flows, and developing detailed test plans.• Directed team on business critical project to migrate external website from third party platform to in house solution. • Managed multiple IT project teams focused on security and compliance remediation.• Primary business analyst responsible for implementing a new search experience on primary marketing website.• Performed gap analysis and constructed technical designs for support applications to identify required software artifacts in order to meet SDLC requirements.

Boston, Ma

• Managed technical support and administration of critical portfolio management and trading systems (Advent’s Moxy, Advent’s APX, FIX, Omgeo CTM/OASYS, DTCC, Factset, Liquidnet, and Bloomberg)• Performed annual system upgrades with a 100% success rate.• Spearheaded high profile and complex IT projects, managing multiple teams and resources with an emphasis on process and execution.• Developed custom reports, ETL packages, process automations, and data integration solutions to maintain system integrity and increase operational efficiency.• Performed business analysis on independent initiatives and broader based projects spanning multiple business units.• Conducted disaster recovery planning and testing. • Wrote detailed documentation on policies, procedures, and processes.• Analyze business requirements and processes through document analysis, interviews, workshops, and workflow analysis.• Communicate business requirements by developing easy-to-understand data and process models.

Boston, Ma

• Tier one support on all technology related issues responsible for 200+ users globally.• Assisted on projects including but not limited to upgrading to Windows 7and SCCM 2012. • Supported applications and processes related to specific departments and business operations.