Lionpoint Group is a global advisory firm with a unique focus on investors in alternative investments. We assist clients in achieving operational efficiencies and excellence through structure, process and technology. Lionpoint provides project-based services in several key areas including business consulting, technology solutions, and end-to-end operational improvement.

Improve Financial and AR operations of 9 European countries though Oracle EBS R12 software implementation. • Collaborate with Finance and Accounting staff to support Oracle EBS R12 software• Review and analyze business requirements and process configuration, mapping and management• Provide system and business support to users• Accurately repair, resolve and document system changes and issues• Document specifications and solutions to satisfy project requirements• Help deploy and implement application projects and enhancements• Coordinate Oracle service requests and drive them to a final resolution

Analyze and manage a client portfolio of over 307 active accounts daily. Provide continuous communication with clients to collect past due billings while ensuring customer retention through business-to-business cooperation. Build and maintain relationships to promise customer satisfaction. Committed to upholding excellent customer service in a dynamic environment.• Maximize company revenue by significantly decreasing DSO • Constant follow-up with portfolio to achieve end goals• Demonstrate detailed knowledge about current accounts through proficient organization • Efficiently plan a daily call schedule and successfully execute administrative duties • Communicate with upper management through comprehensive reports of accounts

Provided ambitious leadership and management through goal-driven training, continuous motivation and positive work ethics to successfully cultivate a team of top-preforming employees. Supervised all operations of the health club. Worked with the sales team to increase revenue and volume. Worked independent with upper and lower management to reach expectations and goals. Demonstrated commitment to the team by promoting group cooperation and respect, offering support, consistent reliability, and productive communication. • Exhibited exceptional ability to proficiently manage two gym locations simultaneously• Oversaw the transition of a Bally’s Total Fitness Center to a L.A. Fitness Health Club• Led a team of elite employees to be recognized on the “Stars/EFT” list• Resolved complaints/issues with members’ accounts