Adam Cook

Adam Cook Email and Phone Number

Insurance Claims & Operations Transformation @
Adam Cook's Location
Greater Houston, United States, United States
Adam Cook's Contact Details
About Adam Cook

Strong track record executing high conflict, high priority/impact and significant complexity organizational and business change. Proven experience in Operations and Claims management, Process Re-Engineering, Change Management and Customer Focus. Excellent decision maker, developer, organizer, marketer, and problem solver. Strengths include the ability to identify, analyze and swiftly resolve issues. Creative and innovative in developing strategic and tactical solutions. Excellent oral, written and interpersonal communication skills.Specialties: Customer FocusGlobal RelationshipsChange ManagementClaims TransformationClaim Management Business Process ManagementLitigation RestructuringMajor Initiative Program LeadInnovation

Adam Cook's Current Company Details
Houston Casualty Company

Houston Casualty Company

Insurance Claims & Operations Transformation
Adam Cook Work Experience Details
  • Houston Casualty Company
    Corporate Vice President Of Claims
    Houston Casualty Company Mar 2012 - Present
  • Fireman'S Fund Insurance Company
    Vice President Global Programs Office
    Fireman'S Fund Insurance Company 2008 - Jan 2012
    Novato, Ca, Us
    Managed, recruited and implemented the OPEX Process Re-engineering team which focuses on strategic areas within Fireman’s Fund to improve efficiency and effectiveness.Strategically developed and implemented a Service Excellence Program as a foundation for communication within Fireman’s’ Fund and with our Customers.Designed and implemented the Global Program Office which focused on collaboration, evaluation, coordination, implementation and relationship management, with Allianz (our parent), driving Global Initiatives within Fireman’s Fund. The efficiency and effectiveness cumulative savings were for 2005-2008 $290M.Responsible for the development and management of an expense initiative “Smart Spending” with savings in excess of $15M.Managed the development and implementation of Business Architecture to connect strategy to the business projects in order to allow capital allocation.
  • Fireman'S Fund Insurance Company
    Vice President - Claims Solutions And Innovation
    Fireman'S Fund Insurance Company Jun 2006 - May 2008
    Novato, Ca, Us
    Developed the business case and implemented a new Claims system in 18 months with costs of $156M and savings $559M (over 10 years).Implemented the Project Management Office organization, process and tools to track and differentiate the complexity of the initiative baselines, savings and project detail for Fireman’s Fund and Allianz global initiatives.Designed, implemented and outsourced medical records review for all third party claims to a third party which deceased internal costs and improved our efficiency and effectiveness in settling Bodily Injury claims.Member of Allianz Global Motor and Non - Motor Expert teams for developing global Best Practices.
  • Fireman'S Fund Insurance Company
    Vice President - Litigation Services
    Fireman'S Fund Insurance Company Jan 2005 - May 2006
    Novato, Ca, Us
    Developed, and implemented a new coverage and defense strategy for litigation. The resulting Portfolio program reduced 3rd party firms from over 500 to 9 geographical and line of business firms. This resulted in improved reporting and management of the firms and savings in excess of $100M.
  • Fireman'S Fund Insurance Company
    Line Of Business Executive - Auto,General Liability And Surplus
    Fireman'S Fund Insurance Company Jan 2004 - Dec 2005
    Novato, Ca, Us
    Responsible for improving claim outcomes for Auto & General Liability (AGL), Excess and Surplus lines claims nationwide. This included the design, development, implementation, and monitoring of all technical guidelines, best practices, and large loss aspects of AGL claims nationwide. Also, defined and implemented authority guidelines and accountability protocols. Including latent injury, construction defect, and entertainment claims.

Adam Cook Skills

Claims Management Insurance Claim Property And Casualty Insurance Casualty Liability Commercial Insurance Management Risk Management Legal Liability Change Management Outsourcing Strategy Leadership Workers Compensation General Insurance Reinsurance Process Improvement Professional Liability Underwriting Analysis Expenses Vendor Management Litigation Management Process Engineering Claims Resolution Business Process Management Customer Oriented Executive Management Provider Relations Brokers Business Process Re Engineering Commercial Lines Employee Benefits Customer Focus Change Leadership Business Management

Adam Cook Education Details

  • Boise State University
    Boise State University
    Psychology/Business
  • Professional Designations
    Professional Designations
    Psychology

Frequently Asked Questions about Adam Cook

What company does Adam Cook work for?

Adam Cook works for Houston Casualty Company

What is Adam Cook's role at the current company?

Adam Cook's current role is Insurance Claims & Operations Transformation.

What is Adam Cook's email address?

Adam Cook's email address is ac****@****hcc.com

What is Adam Cook's direct phone number?

Adam Cook's direct phone number is (415) 899*****

What schools did Adam Cook attend?

Adam Cook attended Boise State University, Professional Designations.

What skills is Adam Cook known for?

Adam Cook has skills like Claims Management, Insurance, Claim, Property And Casualty Insurance, Casualty, Liability, Commercial Insurance, Management, Risk Management, Legal Liability, Change Management, Outsourcing.

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