Lead and develop plant operations staff to execute against refinery goalsFoster a safety-first, collaborative work environment where employees are empowered to seek opportunities to build capacity and resiliency within themselves and the refinery while maintaining safe work practicesPrioritize work activities within the 7-day schedule window and lead your team through unplanned events as neededDevelop change management strategies to execute business priorities and create an agile work team.Mentor and supervise plant operators through active coaching, development, and modeling of Koch’s PBM management philosophy.

Provide leadership, mentorship, and support safety to a team of 10 Rail Traffic Controllers with accountability for all operational-related matters pertaining to the execution of the Daily Operating Plan at the Minneapolis Operations Center for a transcontinental railway, providing North American customers a competitive rail service with access to key markets worldwide.• Manage daily bulk train slotting and the execution of on-time and full duration Engineering Services (ES) work blocks.• Coach and train Rail Traffic Controllers, participate in rules review sessions, and evaluate positive/negative performance.• Consistently meet or exceed annual safety objectives; review monthly Operations Control Center safety scorecard.• Monitor train performance, in consideration of long train meet locations; ensure execution failures are recorded in the applicable system of record (i.e. Nexus) and provide feedback and documentation as required.• Direct validation and execution of the over the road power plans.• Maintain accountability for accurate train line up information within standard; report any incidents with potential to delay trains, including cause, status, details, location, time delayed, and subsequent impacts.• Review Crew Dispatcher manpower reports and initiate the management crew process if required.• Ensure on time start; execute the required daily duration; plan 24 hours out, based on Engineer Services Daily plan & Train Planning; address exceptions to the plan which impact on time train performance.• Manage emergency response processes, (Derailment, Broken Wheel, etc.) escalating emergent conditions to the General Superintendent Transportation; further, execute incident recovery plans, conference calls, detour monitoring, etc..

Relocated to oversee all day-to-day operations in Terminal and Territory for a leading freight transportation company with a rail network of 32,500 route miles in 28 states and 3 Canadian provinces.• Ensured the safe and tactical execution for planning distribution of freight for all customers through supervision of a pool of ~500 Engineers, Conductors, and Switchmen at the Winslow terminal with a focus on safety, service, and productivity.• Assigned resources, and managed all assets and processes to achieve maximum efficiency within the territory.• Performed operational and safety audits once a month within territory. • Served as liaison between multiple work groups including marketing, maintenance groups, legal department, and Brotherhood of Locomotive Engineers and United Transportation Union labor groups and leaders. • Maintained working knowledge of union contracts and work rules; investigated accidents or disciplinary situations to determine root cause, escalate findings, and consistently implement corrective actions in accordance with labor agreements and policies.• Managed complexities of loading and unloading various cars including intermodal cars, tanker cars, vehicle cars, and military cars to ensure compliance with all applicable regulation on weight, hazardous materials, weather, and track conditions.• Fostered a team environment amongst First Line Supervisors and Scheduled Employees with open and clean communication.

• Managed crew base and budget for 2000 union employees, achieving $1.5M in budget cuts through workforce alignment and cycle time improvements.• Oversaw operations across 5 crew districts, including terminal operations, to ensure cost control and efficiency.

Relocated to corporate office to provide leadership and guidance to five San Bernardino-based Managers of Corridor Operations.• Ensured MCOs efficiently staffed positions to ensure achievement of financial goals, and to reverse a steady trend of manpower cost escalation; implemented cost-cutting measures which resulted in $2 million savings in first year.• Worked extensively to identify opportunities for improvement at a system level, protect safe customer service, and maintain a high level of velocity by providing accurate crew coverage; led celebration of successes to motivate the team.• Maintained thorough and concise communication with BNSF employees at all levels, as well as customers.• Build strong and lasting relationships with both division leadership and labor leaders, centered on honesty and integrity. • Influenced positive and long-standing productive change and improvements to many labor agreements and service.• Worked through several Issue Resolution Processes; achieved high rate of success in budget and metric improvements.

Oversaw train operations and with responsibility for the safe and efficient movement of all trains within the division.• Managed the progress and productivity of all assigned personnel, to include prioritizing work efforts and setting performance standards in two subdivisions covering 230 miles, two locals, Winslow Terminal, and service of twelve consistent customers. • Operated with an open-door policy; facilitated Scheduled and Exempt employee involvement and ownership.• Collaborated with union leadership to improve work conditions and environment. • Ensure timely response to service interruptions across territory, as well as oversight of Winslow Terminal. • Worked with the Terminal Trainmasters to help identify opportunities in car cost reductions and continuous improvement of terminal metrics; offered guidance in areas of Transportation Service Plan (TSP) variance identification and opportunity.• Conducting office investigations, and handled Low Hours counseling and investigation.• Worked towards creation of an injury-free workplace through briefings and multiple safety related contacts.

Promoted and relocated to corporate office to work on positioning crews and managing costs.• Planned crews in ten pools, activated crews in double-ended pools, and monitored the flow of traffic to ensure crew availability as well as to reduce Home Away from Home Terminal (HAFT). • Continued focus on cost reduction for dead head transportation and dead head & relief numbers.• Supported implementation of “BNSF Best Way” for the 2011 Implementation Plan to drive velocity.

Worked between Belen and Albuquerque to coordinate operations of industry switching jobs and local road services.• Worked with the transfer operations of UPS freight from the Trans-con to the unloading facility. • Met with various industry officials to coordinate service schedules, as well as capacity and safe operations.

Promoted and relocated as a First Line Supervisor to plan, assign, and direct work of Scheduled Employees.• Managed the safety performance, operating practices, and financial productivity of the operation in accordance with all policies, procedures, and regulations; planned daily operations to achieve goals for 50+ trains per twelve-hour shift.• Oversaw operations to minimize delays, build originating trains to exceed Unit Per Train goals, and cut and fill mainline trains.

Hired to safely switch, spot cars, determine train make-up, and ensure on-time train movement.• Operated trains, track switches and derails to change train routing within yards or industries.• Complied with company and federal safety rules, policies, procedures, and directives for freight trains.

Started up and managed all facets of the company to achieve operational, financial, and customer satisfaction goals for a full-service company specializing in all facets of tile and stone installations and applications.• Hired, trained, and supervised a team of five Tile Installers to ensure quality work was performed on all residential and commercial ceramic tile and stone installations for bathrooms, kitchens, floors, walls, and patios.• Sustained a successful business for twelve years and achieved all goals prior to the 2008 downturn in the economy.• Worked closely with contractors, vendors, designers, and homeowners to create and install custom designs.• Managed all cost estimating, sales, invoicing, and accounting functions.• Conducted instructional courses and appeared as guest speaker at several local events.