Adam Dare Email & Phone Number

Mascot, NSW, AU

Sydney, New South Wales, Australia

Sydney, New South Wales, Australia

Sydney, New South Wales, Australia

Sydney, Australia

• Key Responsibilities
• Management and execution of customer-facing activities in addressing customer needs and conducting initial vehicle examinations. Further delivery of post-service customer support as necessary.
• Management and processing of documents for invoicing, scheduling, logistics, and the preparation of replacement cars when necessary during the repair process. This included the procurement of materials and supplies.
• Liaising… Show more Key Responsibilities
• Liaising with customers to communicate technical faults to customers in easy-to-understand methods, both in-person and through correspondence. This included the utilisation of Upselling and Value-Adding strategies to.
• Preparation and documentation of vehicle diagnostics and repair orders and translating information into easily understood language for technical teams as well as customers. This included the exchange of concerns from.

Sydney, Australia

• Key Responsibilities
• Management of customer service representative activities in addressing customer concerns and accurately recording customer and vehicle details for database records.
• Execution of individual customer vehicle assessments to determine a vehicle’s roadworthy status. This included the management of quality assurance checks in compliance with industry standards.
• Collaboration with Workshop 2IC technicians in organising and executing vehicle maintenance and repairs… Show more Key Responsibilities
• Collaboration with Workshop 2IC technicians in organising and executing vehicle maintenance and repairs, in addition to contacting international suppliers through the repair process.Key Achievements
• Due to positive feedback from customers regarding my quality of service, my pay structure was revised to include KPI’s regarding high quality customer service delivered as well as a ‘Fixed First Visit’ KPI for prompt.

Sydney, Australia

• Key Responsibilities
• Management and maintenance of vehicle repair activities in line with manufacturer and dealership requirements to maintain compliance with industry standards.
• Delivery of repair plans and orders to ensure prompt execution of activities and to maximise time efficiency to meet deadlines.
• Liaising with regional and international suppliers as well as Parts Departments for replacement parts and products.Key Achievements
• Successfully identified… Show more Key Responsibilities
• Successfully identified previously unknown vehicle faults and recommended additional repairs to clients based on diagnostics on a number of occasions, resulting in positive customer feedback and acknowledgement from my.

• Key Responsibilities
• Management and delivery of classroom educational activities in the teaching of conversation English, Academic Writing, IELTS and TOEFL’s at General English levels ranging from Starter to Advanced with classes.
• Development, management and adjustment of curriculum materials to inspire and promote learning amongst a range of students. My students consisted of: pre-school children; university students from Thailand, Western….
• Development, management and adjustment of curriculum materials to inspire and promote learning amongst a range of students. My students consisted of: pre-school children; university students from Thailand, Western.
• Management and maintenance of lesson plans, assessment records and plans, and attendance records utilising internal computer programs and interfaces. This included the appropriate selection of support materials and.
• Design and marking of classroom assessments and examinations with formative comments and targets for students to meet within deadlines.