Adam Dowe Email and Phone Number

• Responding to incoming requests for support.• Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging etc.)• Ensuring correct and efficient use of software and hardware.• Communicating with customers in person, over the phone and via email.• Downloading, installing and configuring new software and performing software updates.• Installing, repairing and maintaining hardware and peripheral equipment such as monitors, servers, routers and modems.• Providing ongoing coaching and tuition to users.• Develop and maintain local networks in ways that optimize performance• Ensure security and privacy of networks and computer systems