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Adam Drumm Email & Phone Number
Senior Solution Success Operations Specialist
at
Infios
1 work email found
@mercurygate.com
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Senior Solution Success Operations Specialist
Location
Mount Holly, North Carolina, United States
Company size
Who is Adam Drumm? Overview
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Quick answer
Adam Drumm is listed as Senior Solution Success Operations Specialist at Infios, a company with 1506 employees, based in Mount Holly, North Carolina, United States. AeroLeads shows a work email signal at mercurygate.com and a matched LinkedIn profile for Adam Drumm.
Adam Drumm previously worked as Senior Solution Success Operations Specialist at Mercurygate International and Customer Sustainability Engineer - Tier 3 at Mercurygate International. Adam Drumm studied at Gaston College.
Company email context
Email format at Infios
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{first}.{last}@mercurygate.com
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AeroLeads found 1 current-domain work email signal for Adam Drumm. Compare company email patterns before reaching out.
Profile bio
About Adam Drumm
React, PHP, MySQL, HTML, CSS, NextJS to name a few of my favorite languages. Loving the architecture possibilities with the SocketIO framework; I love javascript!I have many years experience in web based applications and Zendesk administration, while also writing plug-ins for the Zendesk platform utilizing various API's including some created myself.
Listed skills include Web Design, Wordpress, Troubleshooting, Computer Hardware, and 21 others.
Current workplace
Adam Drumm's current company
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Infios
8 roles
Adam Drumm work experience
A career timeline built from the work history available for this profile.
Senior Solution Success Operations Specialist
Current- Review and work with teams to resolve code related issues- Integrate code interpretation into troubleshooting workflow for development team- Provide code suggestions to resolve issues in Java and React- Develop and supplement unit testing for new methods introduced- Train colleagues on documentation platforms- Build and run local instances of the TMS.
Jan 2023 - Present
Customer Sustainability Engineer - Tier 3
- Perform customer communication as needed to determine customer needs or to resolve technical issues.- Create internal tickets and work with internal teams.- Recreate defects on TEST and enter them into the ticketing system with steps to reproduce.- Performs functional and patch testing for fixes to defects and ensures deployment to PROD to meet SLA.
Oct 2021 - Nov 2023
Full-Stack Developer
Current
Self-Employed
As a supplemental source of income I occasionally take on projects in React, NextJS, or otherwise javascript related projects. I write my projects generally in NextJS unless the project demands more.
Aug 2016 - Present
Application Specialist And Support Lead
Tier 1 & 2 TMS Support on Enterprise business. Following the promotion I am the primary jasper document change point of contact. The Tech Ops group has historically worked with Story Group to handle document changes but have since transitioned it into my list of responsibilities.
Apr 2018 - Oct 2021
Zendesk Administrator
In charge of making changes and day-to-day operations in Zendesk. Zendesk is a ticketing platform utilized company wide internally. I worked with other teams and Zendesk support staff to help get the platform to a state that all groups could be happy with. Any changes that happen in our Zendesk instance are verified through me before going into our.
Jul 2015 - Oct 2021
Help Desk Specialist
Help Desk SpecialistSupporting Carriers, Clients, and Employees of Transportation Insight and affiliated companies. Administrator over the Insight TMS System (Third Party Logistics service platform developed and managed by Mercury Gate).
Mar 2015 - Apr 2018
Senior Technician
Gaston Technical Support
-Handling office duties during working hours alone. (ex. customer calls, package receiving, checkout handling for walk-in customers, office maintenance)-Help desk support for general customers and client company support.-Manage Spiceworks software for office and remote site installations.-Responsible for maintaining the businesses multiple business client.
Aug 2013 - Dec 2014
2 education records
Adam Drumm education
Education record
Education record
FAQ
Frequently asked questions about Adam Drumm
Quick answers generated from the profile data available on this page.
What company does Adam Drumm work for?
Adam Drumm works for Infios.
What is Adam Drumm's role at Infios?
Adam Drumm is listed as Senior Solution Success Operations Specialist at Infios.
What is Adam Drumm's email address?
AeroLeads has found 1 work email signal at @mercurygate.com for Adam Drumm at Infios.
Where is Adam Drumm based?
Adam Drumm is based in Mount Holly, North Carolina, United States while working with Infios.
What companies has Adam Drumm worked for?
Adam Drumm has worked for Infios, Mercurygate International, Self-Employed, Transportation Insight, and Gaston Technical Support.
How can I contact Adam Drumm?
You can use AeroLeads to view verified contact signals for Adam Drumm at Infios, including work email, phone, and LinkedIn data when available.
What schools did Adam Drumm attend?
Adam Drumm studied at Gaston College.
What skills is Adam Drumm known for?
Adam Drumm is listed with skills including Web Design, Wordpress, Troubleshooting, Computer Hardware, Technical Support, Windows 7, Windows Server, and Software Installation.
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