I am a creative problem solver with a strong history in management and customer service. I understand that communication is a key to keeping both customers, employees and co workers happy and engaged. My experience as a CEO, has helped me to develop a strong work ethic, as well as given me the ability to lead team in positive and effective directions. I have years of customer service and support experience both in retail and in software support roles.I am a Salesforce pro, and will be a Certified Salesforce Admin Shortly. I am highly skilled in Zendesk, Papertrail, Perforce, MS Suite, HTMl, CSS, and SQL .