Adam Etheridge Email & Phone Number

Newhaven, Gb

Newhaven, England, United Kingdom

Burgess Hill, England, United Kingdom

Newhaven, England, United Kingdom

Key Responsibilities- To accept safe and compliant DG Materials onto the DHL network- Maintain an accurate and up to date Shipment log- Maintain the high E2E delivery percentage focusing on Origin Delays- Keep a compliant coherent operations manual for my role if cover is needed- Communication between myself and DHL Hubs when needed via phone and email- Direct commination with the customer answering applicable enquires - Self-appraisal completed every monthIATA CAT 6 Dangerous Goods Trained- Compliance checks to ensure consignment accepted for air travel- Record consignment information for aircraftEmployee Opinion Survey Champion- Hold monthly calls with constituents- Check constituent Wellbeing- Listen to feedback- Communicate feedback to management teamTraining and Self Development- IATA Cat 6 Excluding RADAC (Expires 11 / 21)- CIS Air Cargo Security- Information security awareness- Approached and accompanied the UK RCG South Co-ordinatorEmployee engagement- Creating training mock exams - Cross engagement for learning new processes and applications- Further support on internal platforms to colleagues

Hove, England, United Kingdom

Key responsibilities- Manage sales returns and dispatches of all internet sales using a variety of packages- Upload items to various selling platforms online- Sole management of business social media page- Production of visual media for sicial media and printed media- Face to face customer service and sales- Phone call customer service and sales- Ordering parts for customers via phone from various sources- Manual solution and problem solving using books and catalogues to source parts for older vehiclesSelf Development- Learning software to enable production of media- Learning the use of internet based selling platforms- Production of conversion charts from imperial to decimalisation - Interpersonal skills - Self confidence and problem solving