Adam Fields Email & Phone Number

Continuing to build upon my career at Wells Fargo in Home Lending Operations. Strengths include implementing process improvements, trend analysis, and building innovative solutions to complex challenges with multiple lines of business. Created new processes and procedures, working with technology developers to build new UI functionality. Engaged other teams to coordinate and meet aggressive deadlines. Skilled in Excel and Power Query, currently upskilling in Power BI and learning SQL.Prior experience included contributing to the rapid growth of a privately-owned music instrument retail company. Managed operations including shipping/receiving, third-party distribution through Amazon.com, creating work orders, processing orders, fraud prevention, and carrier relations with UPS, FedEx, ABF Freight, and others. Created employee accountability plans, incentive bonuses, and performance mapping programs. Developed techniques to improve inbound phone sales team. Other customer service and sales experience includes restaurant management and retail sales.

Listed skills include Business Management, Microsoft Excel, Microsoft Word, Social Networking, and 23 others.