Certified Salesforce Administrator with proven expertise in developing, implementing & optimizing Salesforce CRM systems. Skilled in leading Salesforce project delivery, developing custom reports, and automating workflows.Well-versed in integrating Salesforce with third-party systems, improving data management, streamlining operations, and achieving significant cost savings through contract negotiation.Highlights:• Led Salesforce implementation at Multitaskr, leading a team of 2 DevOps engineers and 2 interns to create a web app form for 3rd-party architects, integrating seamlessly with the Project Management system.• Developed tailored Salesforce reports & dashboards; achieved a 20% increase in lead-to-opportunity conversion rates by prioritizing hot leads.• Partnered with finance departments to customize the CRM for streamlined financial operations, developing a loan process in Salesforce that improved notifications, financial reporting, and loan reconciliation.• Negotiated tech-related contracts, significantly reducing annual costs for Multitaskr by optimizing software usage and minimizing unnecessary licenses.• Completed a month-long computer programming boot camp at 42 Network, gaining advanced skills in coding and problem-solving.• Participated in community service with Dharma Bum Temple, preparing and distributing food and hygiene products to the homeless in San Diego.Skills: Salesforce Administration | Salesforce Development | Salesforce Reports & Dashboards | Technical Product Development | Workflow Automation | Data Analytics | Technical Project Leadership | Project & Contract Management | Business Process Mapping | CRM Customization | Scrum Framework Contract Negotiation | Team Leadership | Integration with 3rd-Party Systems | Process Improvement | Training & Development | Mentoring Technical: Setup, Integrations & Maintenance (Salesforce, Trello, Pandadoc, DocuSign, Business Phone Systems, Housecall Pro, GoSolo) | APEX | SOQL API Integrations | SQL | Scrum Project Management | HTML | Python | Java C++ | C | Google Apps Script | Network Setup | Mac, Linux, Windows OS
Solartech
View- Website:
- gomultitaskr.com
- Employees:
- 18
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Director Of Information TechnologySolartechLas Vegas, Nv, Us
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Salesforce Business Systems AnalystMultitaskr - Adu Financing And Construction Nov 2022 - PresentSan Diego, California, United States• Directed strategic development & management of Salesforce and key technical products, ensuring seamless integration & alignment with business.• Led Salesforce implementation projects, improving organizational efficiency & communication capabilities through advanced CRM deployment.• Managed a team of developers & product managers, driving accountability, and achieving successful product launches within time & budget.• Orchestrated Salesforce configurations from inception to completion to enable strategic decision-making, leveraging programming skills in C++, Java, JavaScript, and Google App Script to develop tailored solutions, integrate APIs, and automate workflows.• Developed and presented training programs on Salesforce and other technology tools, improving user adoption and alignment companywide.• Negotiated contracts with key partners, including Salesforce, DocuSign, Dialpad & Trello, optimizing terms and ensuring effective system integration.• Collaborated with cross-functional teams to ensure product alignment with business goals, maintaining momentum and stakeholder engagement through providing regular updates and conducting scrum meetings.• Designed and implemented advanced Salesforce dashboards tailored to departmental needs, improving data visibility and accessibility.• Deployed automated processes in Salesforce, drawing on expertise in business process mapping to streamline operations & workflows.• Integrated APIs with key systems, including Trello and business communication tools, to automate workflows and enhance system interoperability.• Implemented Scrum framework from inception, establishing structured project management processes to drive project success & collaboration. -
Salesforce ConsultantSolartech Dec 2023 - PresentSan Diego, California, United States• Revamped Salesforce environment by applying best practices to rectify initial setup issues, improving system effectiveness and user experience.• Led integration of Salesforce with Housecall Pro & Gosolo (solar software) using Apex, APIs & middleware; streamlined business processes & data flow.• Managed full lifecycle of Salesforce improvements & new functionality, ensuring effective communication with technical resources and stakeholders.• Performed Salesforce administration tasks including creating accounts and profiles, defining fields, updating layouts, reports, and dashboards.• Implemented Airtable as a centralized, synchronized database to improve data management and accessibility across platforms.• Configured 3CX business phone system to integrate seamlessly with Salesforce, boosting communication capabilities.
Adam F. Education Details
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Business Administration And Management, General -
Business Administration And Management, General -
Intensive Coding Bootcamp
Frequently Asked Questions about Adam F.
What company does Adam F. work for?
Adam F. works for Solartech
What is Adam F.'s role at the current company?
Adam F.'s current role is Director of Information Technology.
What schools did Adam F. attend?
Adam F. attended San Diego State University, Southwestern Community College District, 42 Silicon Valley.
Who are Adam F.'s colleagues?
Adam F.'s colleagues are Carolina Vizcarra, Giancarlo Pisano, Angel Chido, Nicholle Gonzalez, Romario Carranza, Francisco J Villanueva C, Aaron Ledesma.
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