Adam Fraternale Email & Phone Number

Fort Wayne, Indiana, United States

• Create and continuously foster relationships with customers
• Give professional advice on musical instruments and pro audio gear
• Design sound systems or select gear for churches, schools, recording studios, live venues
• Educate customers on all categories of gear and a wide variety of topics such as guitar tone and amplification, digital audio recording, MIDI and sound synthesis, drums, live sound and more
• Follow up on orders or troubleshoot a gear issue in partnership with our Product Support team to provide outstanding customer service
• Participate in brand office hours and meetings to learn about new products to advise customers

Ossining, New York, United States

• Coordinated and managed online sales, photography of all products, and communication between customers and their questions
• Prepared and updated, as required, all active inventory in storefront and on multiple websites to reflect current price lists of all active partnered companies
• Edited pictures taken on DSLR camera using photo editing software – pictures of products were uploaded to multiple websites for customers to purchase
• Responded to every online customer purchase thanking them for their order as well as asking if they have any questions
• Answered phone calls to help customers rent out band/orchestra instruments for the school year – this required taking contact and payment information down
• Maintained inventory of supplies and equipment utilized in all school classrooms

Croton-On-Hudson, New York, United States

• Responsible for operating cash register, maintaining sales floor, and stocking shelves
• Personably talk to customers and help them find exactly what they need
• Organize back room where all overstock inventory is held

United States

Croton-On-Hudson, New York, United States

Bachelor Of Arts - Ba, Music, Graduated

Graduated with a BA in Pop Music and a Minor in Communication Studies

High School Diploma