Adam Fraternale Email & Phone Number

Fort Wayne, Indiana, United States

• Create and continuously foster relationships with customers • Give professional advice on musical instruments and pro audio gear• Design sound systems or select gear for churches, schools, recording studios, live venues• Educate customers on all categories of gear and a wide variety of topics such as guitar tone and amplification, digital audio recording, MIDI and sound synthesis, drums, live sound and more• Follow up on orders or troubleshoot a gear issue in partnership with our Product Support team to provide outstanding customer service• Participate in brand office hours and meetings to learn about new products to advise customers

Ossining, New York, United States

• Coordinated and managed online sales, photography of all products, and communication between customers and their questions• Prepared and updated, as required, all active inventory in storefront and on multiple websites to reflect current price lists of all active partnered companies• Edited pictures taken on DSLR camera using photo editing software – pictures of products were uploaded to multiple websites for customers to purchase• Responded to every online customer purchase thanking them for their order as well as asking if they have any questions• Answered phone calls to help customers rent out band/orchestra instruments for the school year – this required taking contact and payment information down• Maintained inventory of supplies and equipment utilized in all school classrooms• Taught guitar lessons to students ranging in ages from four to eighteen years• Suggested ideas to make current procedures more efficient and effective• Started as internship, then hired as a full-time employee

Croton-On-Hudson, New York, United States

• Responsible for operating cash register, maintaining sales floor, and stocking shelves• Personably talk to customers and help them find exactly what they need• Organize back room where all overstock inventory is held

United States

Croton-On-Hudson, New York, United States

Bachelor Of Arts - Ba, Music, Graduated

Graduated with a BA in Pop Music and a Minor in Communication Studies

High School Diploma