Learned and practiced the art of hospitality in fine dining. Served elite business/political clientele such as Governor of Minnesota Tim Walz and executives of Fortune 500 companies (UnitedHealth Group, Best Buy, U.S. Bank and Target). Displayed exceptional organizational and time management skills under pressure. Demonstrated ability to boost customer retention. Analyzed sales data and performed basic calculations related to tip percentages and allocating tips to staff. Led training sessions for support staff and developed concise, informative training documentation.

Acted as point of contact between servers, kitchen staff, and managers, relaying time sensitive information when necessary. Anticipated customer needs through vigilant observation of the dining room and hustled to ensure their demands were met. Filled water glasses, cleared dirty dishes, and set tables according to fine dining service standards.

Managed day-to-day operations for multiple federally funded studies. Performed ongoing database management. Maintained numerous project records and reports. Trained other research assistants on study protocols. Applied known data analysis techniques in Microsoft Excel and R. Contributed authorship on two papers (writing, editing, and data conceptualization)Microsoft Excel: PivotTables, Vlookups, Solver, Sort, Filter, IF statements, charts, graphs, and macrosR packages: tidyverse, ggplot2, dplyr, stargazer, jtools, and margins

Hired 8 employees to conduct assessments with children in Head Start. Ensured coordinated compliance with applicable laws and regulations. Redesigned existing procedures to improve operational efficiency. Enhanced productivity by 20% compared to previous efforts. Demonstrated exceptional organization ability, tact, and interpersonal skills with staff at all levels. Applied analytical skills in managing ongoing operations in an ever-changing environment.

Performed assessments with children at ECS Head Start learning centers. Assessment objectives were to test pre-literacy and pre-math skills in children transitioning to kindergarten. Noted child's mood and level of focus.