• Provided swimming instruction to students ranging in age from 3 to 75 years old. • Developed a customizable training curriculum to accommodate a diverse range of student learning preferences and objectives.• Successfully balanced a flexible timetable, consistently demonstrating punctuality and reliability.

• Led initiative to optimize QPC’s quality assurance processes. • Collaborated with frontline staff, IT, and departmental leaders to document business requirements.• Identified key stakeholders and use cases, and created formal process documentation.• Implemented automated process workflows using Excel VBA/macros.• Authored and delivered training materials on enhanced process to cross-functional stakeholders.• Presented revised processes to QPC Executive Management Team, illustrating annual cost savings of over $20,000 in employee time savings and enhanced quality of process outputs.

• Serviced golf carts, maintained facility, provided superior customer support.• Entrusted with opening and closure of the facility.• Handled various ad hoc tasks such as machinery maintenance and inventory management.

• Assisted customers with menu options, taking orders, and completing payments• Read orders and packed food accurately and correctly and deliver food to correct location, drive through or front counter• Preparation of food items and communication to chefs in the kitchen to ensure customer satisfaction