Adam Grabowski Email & Phone Number

Sussex, Wi, Us

• Leads a global, multi-disciplinary, design organization with specialized capabilities in UX Design, Service Design, Industrial Design, and Research• Collaborate with peers across Customer Success to optimize processes, provide voice of customer insights, and drive customer value through our products and services• Defines the vision, principles, and strategies that direct design activities• Develops and support career development through coaching, mentorship, and learning opportunities• Prioritizes workstreams and manages resourcing across a portfolio of products and initiatives• Establishes and guides the team’s processes, best practices, and methodologies

• Managed designers across several projects; focusing on their careers, job satisfaction, allocation, and project delivery• Formed a Design Council with my UX and Industrial Design Manager peers to grow the team's capabilities and nurture a strong design culture• Acted as a Player/Coach, simultaneously managing designers, leading a large design project, and delivering as an individual contributor to design and research efforts• Conducted and published accessibility evaluations of our software for provide information to customers and the field teams• Co-led process improvements to standardize the department's design process and deliverables

• Led a team of designers to re-envision and redesign our Metasys BAS platform as a modern, browser-based application, Metasys UI• Provided design direction and managed the team's activities using agile methodologies, mirroring our Engineering partners• Built collaborative relationships with Product and Engineering to deliver marketable, customer value for each software release• Helped implement and monitor Google Analytics for insights from real, user behavior• Participated and led concept teams in our annual International Tech Challenges• Collaborated with the entire UX Team to create JCI's first digital Design Language System

• Led visual design refresh of a large, multi-application platform• Collaborated with Engineering to design and develop a branded, live style guide to standardize UI components• Championed the use of interactive prototyping into our established design process

• Planned, recruited, facilitated and presented findings from user research (e.g., field studies, interviews and moderated usability testing)• Developed personas, storyboards and wireframes to elicit requirements from stakeholders and conceptualize design solutions• Created interactive prototypes• Presented and participated in customer events, customer product councils• Evangelized, educated and promoted the success of user experience methodologies • Administered and distributed web analytics for all of Direct Supply’s external sites and software

• Created wireframes, sitemaps, prototypes and other deliverables to communicate the interaction and visual design of our software• Developed HTML mockups and contributed front-end code to development teams • Documented and governed a style guide to standardize visual design and branding• Produced and maintained presentation-layer content, including style sheets, icons and graphics• Implemented Google Analytics across all of Direct Supply’s software in the eProcurement business unit• Co-founded Direct Supply’s first dedicated user experience team in 2010 after completing a showcase project and presenting it to our executive leadership team

-Designed advertisements, landing pages and email marketing for eCommerce-Created and maintained content for product and supporting web pages-Designed, coded and managed marketing web sites-Recognized for 2 American Graphic Design Awards for web design and email marketing

• Designed print advertisements and sales materials• Designed packaging and modified existing designs for multilingual, international sales• Drafted visual concepts for new products

• Designed, implemented and maintained web sites and pages for the Office of Student Activities• Collaborated, trained and assisted other graphic designers on design projects

Design Org Strategy

Ba, Art (Graphic Design)